Customer Service Management

MONISH VIJAY TANNA

Email: ******.*****@*****.*** ; Mobile No: 922*******

Objective : Finance professional with extensive treasury experience in

managing domestic and international banking relationships, corporate cash

management, payment processing, investments and forecasting.

EDUCATIONAL QUALIFICATION

. Masters in Commerce from Mumbai University, in 2012

. Post Graduate Diploma in Management (PGDBM) Specializing in Finance

from Bharati Vidyapeeth's Institute of Management and Information

Technology, Navi Mumbai, Secured 76.6 % in First Semester, Secured

73.8 % in Second Semester, Secured 78.90 % in Third Semester and

Secured 78.33 % in Final Semester April 2010

. Degree in Commerce from Ratnam College, Mumbai, Mumbai

University, in 2007 with 78.86 %.

. Class XII (Commerce) from National Junior College, Mumbai, in

2004 with 73.50 %.

. Class X from National High School, Mumbai, in 2002 with 65.06

%.

OTHER QUALIFICATION

. NCFM Modules (Capital Markets - Dealers Module) - secured 75 %

. NCFM Modules (Derivatives - Dealers Module) - secured 71.75 %

. AMFI Exam (Mutual Fund Advisory Module) - secured 82 %

IT SKILLS

Knowledge of Basics

. MS - Office

. SAP R2

. Wall Street Systems ( WSS )

. MS CIT Course in Computers, in July 2005 with 84 %

ORGANISATIONAL EXPERIENCE

Star India Pvt Ltd

Assistant Manager June 2014

to till date

Responsibilities

. Actively managing treasury operations of the company by minimizing non

yielding funds & timely investment in Mutual Funds and Fixed deposits.

. Worked on arranging equity infusion for various Star Group entities.

. Preparation of direct cash flow projections and reforecast, along with

variance analysis against actuals

. Facilitating foreign inward & outward remittances

. Arranging of non-fund based limits from Banks & facilitating issuance

of trade finance products like Letter of Credit, Bank Guarantees

. Arranging & monitoring of Cash Management Services for various Star

Group companies

. Maintaining & overseeing documentation of Current, Forex, Demat,

Gratuity accounts & Bill Discounting requirement of the company

. Managing online user access for bank sites & ensuring smooth banking

operations

. Worked on developing Credit Sales Policy of the company & maintaining

advertiser master data & setting up credit limits for the same in SAP

. Circulating MIS to management like cash flows, credit review report,

daily fund positions (domestic & international), investment schedule.

. Managing insurance requirement of the Star Group companies

. Ensure strict adherence to RBI, FEMA & other statutory and internal

SOX compliance

Huntsman International India Pvt Ltd

Treasury Analyst Jan 2013 to

till June 2014

Responsibilities

. Monthly Cash Flow preparation - Consolidation of Daily Cash Flow at

Month end for treasury manager

. Involved in Bank transition project

. Negotiating with the banks on interest rates for short term investment

of surplus funds

. Banking accounts maintenance (36 accounts with a mix of MNC, Private

and PSU Banks)

. Coordinating with Banks and Legal team for documentation required for

security creation, modification and all other bank facility related

agreements.

. Liaising with legal team for all documentation with external agencies

like ROC

. Compiling data required for all periodic bank reports as per banking

covenants and timely submission.

. Liaising with business finance for cash forecasts, hedging exposure

and results.

. Compilation of data/documents for insurance renewal, modification

and/or addition in sum insured, Facilitating the timely insurance

premium payments whilst document management to this effect.

. Liaising with insurance advisors for issuance policies, premium

refunds & claim settlement

. Correspondence with banks for enhanced banking facilities

. Generating & publishing MIS on banking facilities, insurance and

financial results

. Control and compliance : internal and regulatory

. Adhere to RBI Guidelines and FEMA

Dow Chemical International Pvt Ltd

(Third Party payroll )

Treasury Assistant Nov 2010 to

Jan 2013

Responsibilities

. Monthly Cash Flow preparation - Consolidation of Daily Cash Flow at Month

end for CFO

. Day to day cash management and fund movement as per requirements

. Negotiating with the banks on interest rates for short term investment of

surplus funds

. Monthly MIS maintenance on investments, inter corporate deposits and

reconciliation with accounts department

. Banking accounts maintenance (32 accounts with a mix of MNC, Private and

PSU Banks)

. Bank charges negotiation

. Handling end to end process for issuance of Bank guarantees and Letters

of Credit

. Handling imports payments including negotiating with banks on forex rates

. Tracking inward remittances and liaise with banks for FIRC issue

. Control and compliance : internal and regulatory

. Adhere to RBI Guidelines and FEMA

hdfc bank

Management trainee May 2010 to

Nov 2010

Responsibilities

. Responsible for overall retail branch operations

. Handling Non-Cash transactions like RTGS and HDFC BANK Fund transfer

. Handling the Banking System

. Responsible for high quality service, customer relationship management,

Queue

. Management & Branch Audit & Compliance

. High attention to detail, accuracy as well as customer service

orientation

SUMMER INTERNSHIP

May - June 2009

INDIA CAPITAL MARKETS PVT LTD

Project Launch of Online Mutual Funds and IPO

Duration 2 months

Scope Detailed study done on how the products of Mutual Fund and IPO

to be sold in the market using ONLINE Platform

BEYOND CURRICULUM

. Adjudged as the "Best Student" in First Year B COM for the academic

year 2004-2005.

. Participated and won many prizes in extra-curricular activities at

Intra College level.

. Attended a Seminar on Mutual Funds Conducted by Birla Sun life Mutual

Fund held in Mumbai (June 2009)

. Active organizing member for Inter and Intra college fests at college.

. Active organizing member for inter-collegiate Festival of BVIMIT,

"SHIKHAR", for the Finance department in the year 2009-10

PERSONAL INFORMATION

Date of Birth : 19th January 1987

Marital Status : Married

Languages Known : English, Hindi

Phone Number : 922*******

Address : 2603, West gate B, Lodha Luxuria,

Majiwade, Thane - 400 601[pic]

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