Customer Service Sales
Resume:
Madlene Sharpe Toney
*** **** **** ******, ********, NY 11226
Phone: 240-***-**** E Mail: ****************@*****.***
Experience
Ann Taylor Inc. Nov 1998 Present
Sales Associate accomplished daily sale goal, work with clients, top sales in the district.
n
Sales Lead responsible for store opening and closing, staff scheduling, floor moves and merchandizing, window display,
n
damages and marketing. Taking care of all customer service issues, sales coaching for associates on accomplishing all
daily sales goals.
n
The Great Indoors March 2002 – June 2012
Lead Customer Service Representative, responsible for but not limited to training and instructing newly hired customer
n
service reps and cashiers. Operations Assistant, responsibilities included cash office, daily register receipts, reports and
audits, performing basic accounting tasks, assisted General Manager and Operations Manager with daily store
operations.
n
Paula’s Boutique June 2001 – June 2002
Sales Associate, responsibilities included sales, visual displays, customer service, store opening and closing and
n
merchandise inventory.
Public Service Mutual Insurance Co April 1976 – September 1998
Assistant Underwriter (workman’s compensation and casualty), responsibilities included, processing insurance policy
n
renewals, cancellations and endorsements, ordering and reviewing policy inspection reports. Interfaced with
underwriters/brokers and producers and worked on various special projects for upper level management, worked closely
with Audit Dept. handling cases.
Supervisor of the Policy Writing Department, responsibilities included supervision of data entry and clerical staff,
n
audited and monitored the work flow and performance of the dept. assisted in the testing and implementation of new
computer systems.
Supervisor of the Micro files Department, responsibilities included, supervising the preparation, filming and archiving of
n
company micro files.
n
Education
GED
n
ECPI – Technical vocational
n
Contact this candidate