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Customer Service Training

Location:
Philippines
Posted:
April 29, 2015

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Resume:

CHRISTINE DOMINIQUE V.EDUARDO

Blk.** Lot.* Ph.* La Trinidad Subd, Brgy. Cabuco

Trece Martires City, Cavite

Mobile: +63-927-***-****

E-mail Address: *****************@*****.***.**

OBJECTIVE:

To be involved in a challenging task, where I can maximize my qualifications and skills,

To be an effective person thus helping the company to attain its goal and vision.

SKILLS:

• Can work outside in condition of both hot and cold temperatures as well as

In an office environment.

• Knowledge in basic computer operation.

• Can provide effective customer service.

• Can provide housekeeping services

• Flexible, can work under pressure.

TRAINING ATTENDED:

HOUSEKEEPING NCII

DATE ISSUE: October 29, 2014

VALID UNTIL: October 29, 2019

CERT. NO.: 140***********

Technical Education and Skills Development Authority

TESDA-NCR Bldg, Gate 2 Tesda Complex Taguig City, Philippines

BASIC UNITS OF COMPETENCY:

Participate in workplace communication.

Work in a team environment

Practice Career Professionalism

Practice Occupational Health and Safety Procedures

COMMON UNITS OF COMPETENCY:

Develop and Update Industry Knowledge

Observe Workplace Hygiene Procedures

Perform Computer Operations

Perform Workplace and Safety Practices

Provide Effective Customer Service

CORE UNITS OF COMPETENCY:

Provide Housekeeping Services to Guest

Prepare Rooms for Guest

Clean Premises

Provide Valet Services

Laundry Linen and Guest Clothes

436 HRS HOUSEKEEPING SKILLS TRAINING

BNS HOTELIER TRAINING CENTER CORPORATION

DATE ISSUED: NOVEMBER 20, 2008

ON THE JOB TRAINING:

Microtel Inn & Suites Hotel Int’l

Eagle Ridge, Gen. Trias Cavite

Inclusive Date : January 10, 2009 –April 05, 2009

Position : Housekeeping Attendant

Section : Housekeeping

EDUCATIONAL BACKGROUND:

TERTIARY:

Associate in Hotel and Restaurant Management

(Under Graduate)

Asian Institute of Science and Technology

Virginia Mansion, Emilio Aguinaldo Highway, Dasmariῆas, Cavite

SECONDARY:

Alternative Learning System

Accreditation and Equivalency

November 2008

PRIMARY:

Dasmariῆas Bagong Bayan Elementary School – B

March 2003

Brgy, Burol I Dasmariῆas City, Cavite

PERSONAL INFORMATION:

BIRTHDAY: 08/22/90 WEIGHT 120 Lbs

AGE: 24 years old DIALECT SPOKEN English / Filipino

PLACE OF BIRTH: Manila CITIZENSHIP Filipino

SEX: Female FATHER Wilfredo F.

Eduardo

CIVIL STATUS: Single

MOTHER Mary V. Eduardo

HEIGHT: 5’1

PERSON TO BE CONTACT IN CASE OF EMERGENCY:

Mr. Wilfredo F. Eduardo / Mrs. Mary V. Eduardo

Blk.19 Lot.1 Ph.2 La Trinidad Subd, Brgy. Cabuco

Trece Martires City, Cavite

I hereby certify that the all above information mentioned are true and correct. Any information

which is not authenticated or tampered may allow the employer to reject my application.

Ms. Christine Dominique V. Eduardo



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