Service Manager

Jacob Spindel

**** **** **** ? College Park, MD *0740

336-***-****?************@*****.***

Education

University of Maryland Major GPA: 3.25

Robert H. Smith School of Business Cumulative GPA: 3.09

Candidate Bachelor of Science in Finance

Expected: May 2016

Special Programs

UMD- Global Communities

Freshman Fellows for Smith School of Business

Presidential Scholarship Recipient

Coursework

Information Systems, Managerial Accounting, Finance, Marketing, Spanish

Work Experience

Forsyth Country Club

Winston-Salem,

NC

Waiter 05/2014-07/2014

Delivered exceptional, friendly and quick service to club members

Skillfully anticipated and addressed member's service needs

Appropriately suggested additional items to members to increase revenue

Animal Ark Winston Salem, NC

Assistant General Contractor 07/2011 - 07/2014

Assisted in purchasing and developing real estate for rent and resale

Completed several full remodels and renovations

Successfully marketed and placed tenants in rental homes

Prepared basic material and cash budgets for projects

Cheddar's Casual Dining Winston-Salem, NC

Waiter 05/2012-08/2012

Promptly greeted guests and took orders quickly and effectively

Accurately prepared itemized checks and handled payments discretely and

securely

Acted in a courteous and helpful manner in concordance with good customer

service standards

Was the 3rd top grossing waiter out of 60+ servers.

Leadership Experience

House/Property Manager of Delta Sigma Phi Fraternity

Winston-Salem, NC

Managed and maintained a 90 year-old house

07/2014 - Present

Led renovation projects to restore parts of the house

Updated and optimized contracts for utilities, parking, fire monitoring and

cable

Created budgets and deadlines for projects that were accurate and

realistic.

Clemmons, NC

West Forsyth High School Student Leadership Committee 7/2011 - 05/2014

Served with a small group of students that met with faculty and

administration monthly

Exemplified leadership by uniting the student body to complete common goals

Set a positive example by completing service, academic requirements, and

upholding integrity standards

Training, Skills and Interests

Programs: Excel, Word, PowerPoint, Access

Languages: Spanish (conversational)

Interests: Percussion, Music

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