Post Job Free
Sign in

Supply Chain Customer Service

Location:
Longueuil, QC, Canada
Posted:
April 29, 2015

Contact this candidate

Resume:

Highly organized, self motivated person with good communication skills in

English and French. Extremely energetic and develops relationships with

customers and co-workers. Recognized for achievements in the following

areas:

Logistics Continuous & Process improvement

Project management Operational logistics management

Supply chain solutions Vendor management

Warehousing & storage Cost reduction

International trade Strategic planning

EDUCATION AND PROFESSIONAL DEVELOPMENT

Concordia University GDBA September 2012-2018

Canada Concordia University BA. Sociology (2008) &

Certificate in Purchasing and Inventory Control

(2004)

McGill University Certificate in Project Management

Program (2011)

Green Building Council LEED Certification (2015)

cole des m tiers de la

Construction de Montr al D.E.P. Charpenterie-menuiserie

(2003)

PROFESSIONAL EXPERIENCE

Construction Sante Montreal June 2014 - March 2015

Senior Procurement Officer -Supply Chain

Responsibilities:

. Source local and international subcontractors while providing an

assessment of their abilities and issues.

. Produce a supplier list for tender.

. Create tender (RFI, RFQ and RFP), documents.

. Receive, manage, analyze and compare tender returns and resolve tender

queries/clarifications where applicable.

. Conclude negotiations and evaluation of tenders to drive cost down.

. Formalize contract documentation, including bid analysis and authorized

signatories.

. Monitoring data management to keep accurate product, contract, pricing

and invoicing information, delivery and warehousing of all equipment.

. Accurately calculating total supply chain costs in relation to proposed

new projects for continuous improvement.

. Be a team player and be able to develop relationships with all members of

the design and delivery teams from a variety of businesses and countries.

. Provide an ethical and consistent approach to the procurement of goods

and services within the supply chain.

. Track and report progress of project to Project lead.

Achievements:

o Put in place framework agreements with tooling companies.

o Produced a Logistics strategy to transfer all exiting equipment from

old to new hospital.

o Produced a Procurement strategy for all equipment to be procured for

the new hospital.

SNC Lavalin August 2012- June 2014

Category Manager - Building materials Global Procurement

Responsibilities:

. Develop an in-depth knowledge of the major suppliers and market structure

on all five continents.

. Continuous search for new opportunities and category improvement.

. Define the performance evaluation methods for each category.

. Evaluate the suppliers according to these criteria, and promote the most

competitive suppliers to the projects.

. Negotiate and manage contracts with key suppliers and act as the

interface between internal clients, projects and suppliers: building

materials, steel, rebar, structural steel, etc.

. Act as a change agent in order to instil procurement best practices and

continuous improvement

. Extensive knowledge of coordinating all of the entities involved in a

supply chain.

. Knowledge of managing returns and rejections professionally & promptly

with suppliers.

. Extensive experience in the strategic planning and transportation of

products.

. Understand the specific requirements of each project, and respond to

those needs in a timely, optimal manner.

. Lead cross-functional teams, composed of procurement and technical

representatives specialized on the product categories under his/her

responsibilities, and contribute to collecting the requirements and needs

in order to define optimized procurement strategies.

Achievements:

o Produced a worldwide blacklist of suppliers for Global Procurement

o Produced a Risk Strategy for SNC Lavalin

o Produced a Logistics Strategy for all Framework Agreements.

o Worked closely with legal and other managers to streamline terms &

conditions for SNC Lavalin on a global level.

Concordia University March 2010-August 2012

Procurement Systems Analyst/Senior Buyer

Responsibilities:

. Departmental lead for the implementation of new purchasing system

applications; coordinate upgrades of purchasing applications to ensure

adequate testing.

. Ensure accuracy and integrity of purchasing system information, including

year-end process.

. Ensure effective and efficient maintenance and usage of purchasing

processes (i.e. WebReq, P-Card., PVA WebStore, Banner Purchasing module).

. Principal technical contact with other internal/external departments to

resolve system issues.

. Ensure effective and efficient training to departmental support staff and

buyers on the purchasing applications.

SENIOR PROJECT BUYER-Major Building Projects/Supply Chain Officer

Perform Center (+20M$) and Genome Research Center (+6M$).

Responsibilities:

. Plan, organize and execute the assigned acquisitions for goods and

services.

. Ensure delivery of goods and services is maintained according to project

timeline.

. Ensure that the acquisition process is competitive, complies with

University policies and procedures and is conducted within the

professional code of ethics.

. Develop, in conjunction with internal customers, contracting strategies

and techniques to optimize the acquisition process for the specific class

of goods and services required.

. Negotiate directly with suppliers and to sell surplus and obsolete

material, in formal and informal situations to resolve contract issues.

. Prepare tender and request for proposal documents, make economic and

vendor selection analyses.

. Provide accurate routing information to the suppliers.

. Back-up for Logistics Manager

. Research information on market structure, conditions and material

availability to develop and recommend purchasing programs.

. Evaluate products and recommends standards for commonly used items or

services when appropriate.

. Review and evaluate purchase requisitions.

. Actively participate in the project management team, be a liaison with

management and University faculty and staff.

pratt & Whitney Canada June 2005-Oct 2009

SENIOR COORDINATOR GROUP LEADER MATERIALS -Distribution Center

Responsibilities:

. Created and implemented a paperless environment for several departments.

. Improved and streamlined all output (hours) of production parts and raw

materials for all engine programs from 36 hours to 2 hours.

. Improved communication between engineering and production departments

through SAP and Documentum process tools.

. Re-organized workflow systems and developed user-friendly reference

manuals, for all engineering departments including, planning, quarantine,

and authorized inspector/signatory with Transport Canada.

. Improved user satisfaction by creating, meeting and exceeding service

level agreements.

. Did inventory control and analysis for all departments in Distribution

Center and worldwide warehousing

. Did external customer service for Dassault, MHD, & Airbus

. Used SAP, Microsoft Office, Engineering Change Analyst and Engineering

Escape Analyst for engineering and Distribution Center.

Achievements within Pratt & Whitney:

o Pioneer of the Future Award (Material Flow and Integration)

o ACE Associate (Achieving Competitive Excellence) Level 1

o Achieved recognition for community fundraising project, renovation

work with PWC and Centraide.

o Authorized inspector/signatory with Transport Canada. All TCCA rules

and regulations implemented and maintained

pratt & Whitney Canada June 2004-Oct 2005

BUYER

Responsibilities:

. Experimental (NPI), Raw Material and Production Buyer

. Price and Contract Negotiations with external and internal clients

. Maintained and Championed Material Shortage Group for Experimental (NPI)

parts

. Secured and Maintained Raw Material Slabs and Ingot for Manufacturing to

PWC and to External Clients

. Supply chain and Material Maintenance

. MRP

. Traffic and customs/RTV/PTA Maintenance

. New Vendor Maintenance

COMPUTER SKILLS AND OTHERS

. SAP application.

. Microsoft Applications 2007-2010: Excel, Word, Access, Outlook,

PowerPoint, Ms Project, Mac applications.

. First Aid, CPR, Croix-Rouge

COMMUNITY INVOLVEMENT & INTERESTS

. Competitive Bodybuilder: 2nd place Women's Physique Coupe Espoir Quebec

2013, 7th Quebec Open 2014.

. Canadian spondylitis association : Board of Directors for Quebec (2008-

2011)

. Volunteer and Mentor for ONT (Options Non-Traditonelles) Supporting

Women in Male-Oriented Jobs

. Associates' Award of Excellence (Samson Belair Deloitte & Touche)

. Award of Excellence in sport (2 years)

. Tutored mathematics for Sun Youth Group, (underprivileged children)

. Tutored mentally and physically challenged children, (Quebec Handicapped

Association)

. Women's Quebec Hockey League, Captain. Coaching: Women's under 14

Hockey

. Competitive bodybuilding, cycling, climbing, outdoor activities, home

renovations, photography, and reading.



Contact this candidate