Management Service

GREG ZORBAS

**** ********* ****, *** **** 201-***-****

Arlington, VA 22201 ************@*****.***

EDUCATION

Carnegie Mellon University, Tepper School of Business Pittsburgh, PA, 8/12-8/14

Master of Business Administration – MBA GMAT: 720/800

Carnegie Mellon University, Heinz College Pittsburgh, PA, 8/13-8/14

Master of Health Care Policy and Management – MSHCPM

Carnegie Mellon University, Dietrich School of Humanities Pittsburgh, PA, 5/12

Bachelor of Science - Decision Science, Minor in Business Administration

EXPERIENCE

Advisory Board Company Washington DC, 7/14-11/14

Healthcare Consultant

• Healthcare Consulting: Work with VPs, service line directors, analysts, and physician liaisons to develop custom data

solutions that identify growth opportunities in targeted service lines.

• Project Management: Manage 7 hospital memberships across Northeast to develop and implement planning and

outreach strategies aimed at increasing revenue and ROI.

St. Clair Hospital Pittsburgh, PA, 10/13-12/13

Student Consultant

• Process Improvement Methodology: Led team to improve communication between emergency department and floor

nursing units in order to reduce patient transfer time from ED to floor units.

• Analysis: Analyzed TeleTracking data and performed observations to identify bottlenecks and make corrective

recommendations.

Virtual OfficeWare Pittsburgh, PA, 6/13-8/13

Business Development Intern

• Strategy: Conducted market research and created a business plan that identified growth opportunities for VOW to

expand its current PACE (Program for the All-Inclusive Care for the Elderly) management software system.

• Results: Business plan presented to board of directors and was approved by board.

• Project Management: Utilized “agile” software development framework to initiate creation of new PACE

management modules that provide customized IDT workflow, eliminate form redundancy, and provide a fully

integrated system.

Thomas Jefferson University Hospital Philadelphia, PA, 5/13

Administrative Intern

• Hospital Administration Shadow Experience: Follow-up internship with Vice President Operations, Emergency

Department focused on hospital service line benchmarking metrics and health system operations optimization.

West Chester Hospital West Chester, OH, 08/11-9/11

Administrative Intern

• Analytical Skills: Reported directly to COO and worked with senior leadership of the hospital in nursing, marketing,

and operations departments.

• Process Review: Devised time-flow study of nurse activities, efficiencies for Chief Nursing Officer.

Carnegie Mellon University Pittsburgh, PA, 7/11

Research Assistant

• Analytical Skills: Designed and executed surveys and implemented data collection techniques as a research assistant

on the multidisciplinary PEPCO research team consisting of graduate students and CMU professors.

Thomas Jefferson University Hospital Philadelphia, PA, 3/11

• Introductory Hospital Operations Shadow Experience: Vice President of Transplant Services introductory

experience to operations improvement, strategic planning, and marketing to achieve health care management goals.

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