Manager Customer Service

James Langeloh

**** **** ********** ***** **********, IL 60586

630-***-**** ************@*****.***

To obtain a position with a well-established company that will

utilize my knowledge and skills in the area of my expertise.

Objective

Experience

CNC Supervisor.

Murphy Machine Product Inc. Wood Dale, IL

October 2011 – March-2013

Responsibilities & Skills:

• Production scheduling, employee scheduling for Swiss machine department, 20 employees.

• Personal safety, performance management, production management.

• Enforced Quality control, ISO 9001 2008, company policies.

• Knowledge of blueprint reading, digital micrometers, pitch micrometers, mahr drop indicators, digital drop indicators,

comparators, Keyence vision system related to automotive, aerospace and heavy equipment parts.

• CNC maintenance and repair, star, citizen, takisawa, Brown Sharpe automatic screw machines. Troubleshoot plc drive alarms,

change belts, hoses, proximity switches, hydraulic lines, coolant pumps, oil pumps, vision sensors

• Procurement of shop supplies, spare machine parts, tooling.

• Supervisor of Brown & Sharpe automatic screw machine, secondary department.

• Grinding of special tools, surface grinder, tool sharpening, and tool repair.

• Welding skills, Arc welding, Wire feed.

• Forklift operator – unloading, loading materials, machine moving, and operation of sky lift.

Promoted to Plant Manager in March 2013 –December-2014. Murphy Machine.

Responsibilities & Skills.

Facility manager, optimize machine utilization, personal performance management of 45 employees.

• Production scheduling, employee scheduling, enforce shop safety policies.

• Tool crib management, procurement of all manufacturing supplies.

• Epicor software, intermediate computer skills, Microsoft outlook, word

• Enforced Quality control, corrective actions, 5s, 5y system, ISO 9001 2008 version.

• Customer service, vender relations.

• Machine maintenance, building maintenance, key holder.

• Basic electrical 240v-480v.

Accomplishments:

• Increased production efficiencies by purchasing new and improved tooling for faster cycle times, drilling, milling and turning of

various materials.

• Capital projects to Improve on time delivery and capabilities with new and improved Swiss machines.

• Suggested and implemented quality control improvements, Keyence vision system, work instruction revisions.

• Capitol project Crystal clean filtration system for recycling of oils, solvents and coolants.

General Foreman- February 1992- July- 2003 Bensenville, IL

S&W Manufacturing Inc.

Responsibilities & Skills.

• Program and set up Mazak CNC machines.

• Air Compressor maintenance, Machine maintenance, building maintenance, vehicle maintenance, and preventive maintenance.

• Key Holder - opening/closing facility.

• Manager of automatic screw department, CNC department, polishing department, finished product packaging.

• Expertise in Brown & Sharp automatic screw machines set up and operate 25 years Exp.

• Grinding of special tools, surface grinder, tool sharpening, and tool repair.

• Welding skills, Arc welding, Wire feed.

• Forklift operator – unloading, loading materials, machine rigging, and operation of sky lift.

• Basic knowledge of electricity, 240v-480v.

Promoted to General Manager July 2003-October 2011. S&W manufacturing.

Responsibilities & Skills

:

• Manager of 2 manufacturing facilities, 1 warehouse facility. 55 employees.

• Maintenance of three facilities.

• Key holder, open and close facility.

• Employee recruiting and termination.

• Procurement of tooling and materials needed for two facilities.

• Production scheduling, employee scheduling, performance management.

Accomplishments:

• Promoted to General Manager in August 2003 For S&W Manufacturing with company truck.

• Capital projects of new equipment of 3 new Mazak CNC machines and 3 Swiss CNC machines.

• Increased monthly profits by 300% and capabilities with new machine purchases.

• Improved on time delivery and customer satisfaction with manufacturing process improvements.

Foreman

Custom Machine Products Bensenville, IL

March 1985 – February 1992

Responsibilities:

• Set up and operate of 14 Brown & Sharpe automatic screw machines,2G, OG C-29, DG-12 index

machines.

• Knowledge in blueprint reading, measuring devices, digital micrometers, pitch mics, comparators.

• Grinding of special tools, surface grinder, tool sharpening, and tool repair.

• Forklift operator – unloading, loading material.

Tow Truck Driver and Mechanic

Elite Towing Chicago, IL

• Manager of 2 manufacturing facilities, 1 warehouse facility. 55 employees.

• Maintenance of three facilities.

• Key holder, open and close facility.

• Employee recruiting and termination.

• Procurement of tooling and materials needed for two facilities.

• Production scheduling, employee scheduling, performance management.

Accomplishments:

• Promoted to General Manager in August 2003 For S&W Manufacturing with company truck.

• Capital projects of new equipment of 3 new Mazak CNC machines and 3 Swiss CNC machines.

• Increased monthly profits by 300% and capabilities with new machine purchases.

• Improved on time delivery and customer satisfaction with manufacturing process improvements.

Foreman

Custom Machine Products Bensenville, IL

March 1985 – February 1992

Responsibilities:

• Set up and operate of 14 Brown & Sharpe automatic screw machines,2G, OG C-29, DG-12 index

machines.

• Knowledge in blueprint reading, measuring devices, digital micrometers, pitch mics, comparators.

• Grinding of special tools, surface grinder, tool sharpening, and tool repair.

• Forklift operator – unloading, loading material.

Tow Truck Driver and Mechanic

Elite Towing Chicago, IL

• Manager of 2 manufacturing facilities, 1 warehouse facility. 55 employees.

• Maintenance of three facilities.

• Key holder, open and close facility.

• Employee recruiting and termination.

• Procurement of tooling and materials needed for two facilities.

• Production scheduling, employee scheduling, performance management.

Accomplishments:

• Promoted to General Manager in August 2003 For S&W Manufacturing with company truck.

• Capital projects of new equipment of 3 new Mazak CNC machines and 3 Swiss CNC machines.

• Increased monthly profits by 300% and capabilities with new machine purchases.

• Improved on time delivery and customer satisfaction with manufacturing process improvements.

Foreman

Custom Machine Products Bensenville, IL

March 1985 – February 1992

Responsibilities:

• Set up and operate of 14 Brown & Sharpe automatic screw machines,2G, OG C-29, DG-12 index

machines.

• Knowledge in blueprint reading, measuring devices, digital micrometers, pitch mics, comparators.

• Grinding of special tools, surface grinder, tool sharpening, and tool repair.

• Forklift operator – unloading, loading material.

Tow Truck Driver and Mechanic

Elite Towing Chicago, IL

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