Customer Service Sales Associate

Aris J. Ceballos

**** ***** ****** *** **

New York, N.Y. 10029

Tel. # 212-***-****

EXPERIENCE:

**/**- ******* ******* **** Storage/Moves, LLC, New York, N.Y.

Sales Associate

. Entered required information into a computerized system

. Sorted and distributed all office correspondence

. Performed extensive numeric and alpha filing; creating

and edited spreadsheets

. Delivered business documents to other business

establishments

. Supervise elevator operators and customer service

representatives

. Received and Deliveries package

. Assisted customers when needed

10/07- 01/09 East Harlem Neighborhood Based Alliance Corporation, New

York, N.Y.

Intake Specialist

. Provide Telephone/walk-in intakes by collecting all of

client's information according to program regulations

for emergency grant requests

. Provide information and referral to other agencies

. Assists with case-follow up by telephone or face to face

in presence of housing specialist

. Assist with clients monthly log, copying, faxing and/or

delivery as needed by department or director

. Assists with daily message retrieval and/or incoming

mail for department as needed

. Reported directly to housing specialist

05/07- 08/07 STRIVE/East Harlem Employment Services, New York,

N.Y.

Youth Coordinator

. Monitors the work of the Participants at their Worksite

. Entered required information into a computerized system

. Interact with Participants to make sure they are treated

fairly at their worksite

. Evaluated assessment reports on the worksite and on the

Participants

EDUCATION/CERTIFICATION:

08/07- Present CUNY Bronx Community College, Bronx, N.Y.

Major: Human Services

09/06- Present SUNY University at Albany, Albany, N.Y.

Major: Computer Science

01/13- Present FDNY F-01 Fire Guard, New York, N.Y.

SKILL: Good Interpersonal Communication, Knowledge of Excel, Knowledge

of Spread Sheet, Bilingual English/Spanish Work independent

and Hardworking. Microsoft Word 2000, fluent in Spanish

Academic Achievement:

Medals for Honor

Awards for Perfect Attendance

Extracurricular Activities:

Latin Dance Group

Key Club

REFERENCE FURNISHED UPON REQUEST

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