Customer Service Assistant
Resume:
Emily Saunders
Waterloo, Ontario
N2J 4T5
*************@****.**
A committed and energetic individual dedicated to providing excellent
customer service and administrative support.
Strong organizational skills, people skills and work ethic.
Summary of Skills: Punctual, dedicated and hardworking
Courteous and friendly
Learns quickly
Able to work well individually as well as in a group
Bilingual, French and English
Education:
09/2007- 06/2011 Graduated Malvern Collegiate Institute, Honors French
Immersion
09/2012- Present Wilfrid Laurier University, Honors French Major
Certificates: Bilingual Certificate
Work Experience:
2006-2012 French Tutor Tutoring Students SK - Grade 6 in French
language skills and assisting with additional homework.
Fall 2011 Elections Ontario. Information/Revision Assistant
Responsible for customer service, working
directly with public both in person and over
the phone. Also responsible for data entry and corrections.
Winter 2011- Office Assistant for JS Occupational Therapy.
Responsible for
Spring 2012 administrative duties as well as corresponding
with clients
and professionals by email, over the phone and in
person.
Spring 2013- Diatec Canada. Bilingual Customer Service
Representative
Fall 2014 Responsible for providing bilingual customer service both in
person over the phone to audiologists nationwide.
Responsible for providing quotes, product information,
service support as well as translation services.
Volunteer Experience:
Winter 2012 Volunteer at Festival du Voyageur in Winnipeg,
Manitoba, responsible for scanning tickets,
security and parking.
Spring 2012 Epilepsy Toronto Volunteer Responsible for organizing,
preparing and conducting informative presentations in
elementary schools.
Activities and Interests:
Music Vocalist -Folk and Jazz Vocalist
Member of the Wilfrid Laurier University "Success Without Stress"
Meditation Group
Contact this candidate