Customer Service Office

Mariska Pope

*** * **** *******

Apartment ****

Webster, TX 77598

Phone: 281-***-****

E-mail: ***********@***.***

Work History

Parkwood Vision Center

****- * * *********** ** Friendswood TX 77546 - 281-***-****

January 2012 to current

Answered phones and scheduled patients, filed insurance and

filed charts helped to keep the office clean. I made sure

to keep the office paperwork neat and orderly. I greeted

patients when they entered the office and checked out. I

handled checking patients out and running the different

payment methods. Helped train new employees. Helped to

dispense glasses and contacts and train patients in ways to

put in and take our contacts. I also helped with selecting

frames for the patients and stock and the training of new

staff members.

ULTA Beauty

15078 West Bay area Blvd Webster TX 77598 - 281-***-****

June 2010 to March 2012

Cashier. I answered phones and checked customers out of the

store. I greeted customers as they entered the shop. I

helped to keep the store stocked and products arranged on

shelves. I continually met store goals for getting magazine

subscriptions.

AMF Alpha Lanes

318 West Bay Area Blvd Webster TX 77598

February 2010 to September 2010

I was the front desk clerk and the birthday hostess. I

answered phones and greeted customers, checked customers

into and out of their lanes. I provided customer service

and care to each customer. I made sure that the desk area

was clean and kept orderly. As a hostess I managed all the

birthday parties and events that took place at the center.

Took out customer's food and made sure customers were

happy.

The Pink Poodle A Doggie Day Spa

3512 West Main Street League City TX 77546- 281-***-****

August 2008 to November 2009

I was a dog bather and kennel worker. I answered phones and

filed paperwork. Answered phones and scheduled clients,

made sure all animal cages were kept clean and neat. I

took care of boarding dogs for example: walking, feeding,

and cleaning cage. I helped with the day to day running of

the shop. Checked customers in and out of the shop and

maintained a clean and orderly center.

Education

Graduate of San Jacinto College South - Associates of Biology 2011

Graduate of University of Houston at Clear Lake- Bachelors in Marketing &

Management December 2014

References

Sheryl Brenton 281-***-****

Bianca Walter 719-***-****

Abigail Espinoza 832-***-****

Activities

University of Houston Clear Lake American Marketing Association- Member

since spring 2013

Executive Vice President Summer 2013 to Spring 2014 President - Spring

2014 to fall 2014

Honors

Recipient of the Jones SBPA scholarship Recipient of the Mary Ann

Holton Scholarship

Recipient of the Scholes Memorial Scholarship Servant Leader Scholar

Platinum Award

American Marketing Association - Alpha Mu Alpa Honor Society

Volunteering

Color Runs

I've helped to set up, clean up and run the fun runs; also helped with

check in for runners. Normally I am the color leader for a color zone,

where I would coordinate the other volunteers and run the color zone

making sure things go smoothly as runners go through the area and are

covered in color. To date I have volunteered in 15 different events.

Local Animal Shelters

I have volunteered with my local animal shelter. I helped with

everything from bathing animals to exercising them. Took dogs to

adoption events to help try and get them adopted.

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