RAYMOND TORRES
**** *** **** ******, **** Worth, TX 76114
Ph: 817-***-****
******.*********@*****.***
PROFESSIONAL SUMMARY:
Service-oriented Night Supervisor with 14 year background in data entry . Core
competencies include training, observing and defusing as well as excellent
communication and time management skills. Handles tasks with accuracy and efficiency.
SKILLS:
Customer and Personal Service Service Orientation
English Language Coordination
Active Listening Education and Training
Monitoring Sales and Marketing
Speaking Computers and Electronics
Clerical Personnel and Human Resources
Critical Thinking Transportation
Social Perceptiveness Repairing
Reading Comprehension
EXPERIENCE:
Caregiver Jul 2012 -Present
Helping Restore Ability Arlington, TX
My duties are preparing food for my client, calling in any medication refills, cleaning her
house and doing her laundry. Making it possible for her to enjoy her day without any
worries. She sometimes needs me to driver her to the grocery store and do some grocery
shopping. Clean her house if home is dirty.
Night Supervisor Nov 1998 -Jun 2012
Dillards D.C. Fort Worth, TX
My duties were to train no hires the steps and procedures of the job. Department was
known as Reservations. What was done in this department was scheduling or rescheduling
a customers delivery date for furniture. We just talked to store sales reps and they would
give us the information and we would type it in the system and gave the reps the new date
for the customer. I had to make sure that my employees did it right and not argue with the
reps. If any problems occurred, my duty was to defuse the situation. After several years
of this, we started dealing with online customers and the store reps. With online
customers more duties where bestowed on to me: dealt with customers credit card (s),
more private information and more customer exchange. I had more people to watch over.
EDUCATION:
Associate of Applied Science : Nationally Registerd Certified Medical Assistant May 2008
Everest College Fort Worth, TX
High School Diploma May 1992
Snyder High School Snyder, TX
LANGUAGES:
English, Spanish
AWARDS:
Honor Roll: Fall 2006
Dean's List ; Fall 2007
President's List: Spring 2008
Employee of the Month, Dillard's D.C.