Customer Service /Receptionist

Luz Jimenez

Front Desk Receptionist - Universal Animal Clinic

Orlando, FL 32811

**********@*******.*** - 727-***-****

To secure a challenging career that emphasizes on increasing my responsibilities, professional achievements,

and allows me to utilize my skills for growth within the company.

Authorized to work in the US for any employer

WORK EXPERIENCE

Front Desk Receptionist

Universal Animal Clinic - Orlando, FL - January 2013 to Present

Primary responsibilities include answering multi phone lines and appointment scheduling.

• Assisting with and discharge of patients as well translating the needs of the client if needed

• Performing data entry, processing payments and filing while maintaining an organized workplace

Front Desk Receptionist

Feathers by Eve - Orlando, FL - 2009 to 2012

Primary responsibilities include answering multi phone lines and appointment

Scheduling as well as translating when needed.

• Assisting with set up for the banquet events

• Performing data entry and filing while maintaining an organized workplace.

Sales Associate

Wal-Mart - Orlando, FL - 2004 to 2008

Conducted inventory on all products in each department.

• Provided exceptional customer service to all guests and engaged in handling customer complaints as well

as translating when needed.

• Assisted in the deli department by helping prepare and cook foods, while following all health and sanitary

guidelines.

Owner Referral Representative

Westgate Resorts - Orlando, FL - 2003 to 2004

Demonstrated strong organizational skills, while assisting with the clerical needs and assignments of the

department. Translating when needed.

• Provided product knowledge of owner referral services and maintained owner timeshare packages to guests

• Assisted in upgrading ownership packages to timeshare owners.

• Performed booking of reservations in a fast-paced environment

Computer Skills include Windows 95, 97;

EDUCATION

diploma in reg

washington irving - New York, NY

1972 to 1976

SKILLS

Computer Skills include Windows 95, 97

ADDITIONAL INFORMATION

KEY STRENGTHS - A self-starter with the ability to provide administrative support and understand customer

service business requirements. A bilingual team player with a positive attitude, the ability to multitask, and

dedicated to problem-solving.

Contact this candidate