Customer Service Associate
Resume:
Conley G. Nichols
Newport News, Virginia 23608
***************@***.***
Education
High School Diploma 1987
Laurel Valley Christian School, Oceana, WV
Experience
March 24, 2008 to Present
Piedmont Airlines - Newport News/Williamsburg Intl
Customer Service Agent/Cross Trained Full Time
Provide Customer Service for Ticket counter, Gate
Execute duties such as baggage handling and Operations.
Perform other duties as needed for Other Airline handling.
Proficient in Ticket Counter and Gate Operations
Providing assistance with upgrades and special services.
Ground Security Coordinator
Safety Team Coordinator
Care Team
Union Shop Steward
July 2003 to Present
Photos4life, Newport News, Virginia
Owner/Photographer
Provide photographic services such as Wedding,
Portrait, Model Portfolio and Site Surveys
February 2007 to December 2007
Sam’s Club, Newport News, Virginia
Electronics Sales Associate
Provide assistance to Club Members w/electronics items,
Such as Televisions and Computers etc.
June 2006 to February 2007
R Solutions/Radio Shack, Newport News, Virginia
Phone Sales Associate
Assist customers with the latest in Cell Phones,
Plans and accessories.
October 2001 to June 2006
Wal-Mart, Virginia Beach and Yorktown, Virginia
Photo Center Specialist
Processed film and digital images
Performed weekly and monthly maintenance on
Printing and processing machines
Provided customer service in choosing services
Appropriate for their needs
Assisted customers in the purchase
Of photographic Equipment
Performed departmental duties up to and
Including Daily Reports, Restock, Ordering Supplies etc.
May 1987 to May 1991
United States Navy – USS Virginia CGN-38
Desert Storm Veteran
Honorable Discharge
Computer Skills
• Proficient in Microsoft Word, Photoshop and numerous other
• Computer programs.
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