Customer Service Assistant

Location:

Posted:

April 27, 2015

Brian C. Roper

Kansas City, Missouri 64134

Phone: 816-***-**** email: **************@*****.***

Objective:

My objective is to find a position that allows me to use my skills in communication and leadership and

provide quality work for a company that cares about the product they produce.

Education:

Grandview Senior Highschool (graduate)

Joe Herndon Area Vocational Training (graduate)

Certified Micro-Computer Repair

University of Central Missouri

Experience:

Lead facilitator of Impact of Crime on Victims Class:

Duties included preparing lessons, scheduling instructors, ordering of supplies, and communicating with

and coordinating with quest speakers. I was also responsible for making sure all graduates papers were

processed promptly and correctly.

Tutor:

I provided assistance to students inside of a GED classroom, giving them one on one attention in a

classroom setting. I kept track of their progress by keeping accurate records of test scores and by

listening to their individual needs and concerns.

Assistant Store Manager (Gingiss Formalwear):

Duties included customer service, sales, crisis intervention, wedding planning and coordinating. I was

also responsible for hiring, scheduling, bank drops and quarterly reports.

Assistant to Pastor (True Light of Jesus Christ Ministries)

Duties include answering the phone, keeping an accurate and up to date schedule of events, assisting in

the preparation of events, and making sure the pastor has all the materials he needs to minister.

Personal Summary:

I am a highly self-motivated individual who takes prides in his work. I believe my skills that I have

developed in Business Computer Technology and experience in Toastmaster’s Communication and

Leadership program have prepared me to do a great job for your company. I know that in order to lead

you must first be willing to follow.