Customer Service Manager

Germaine Whitfield

Corporate Management

Waldorf, MD

********.*********@*****.*** - 202-***-****

WORK EXPERIENCE

corporate manager

Regency,Marlo and Ashley furniture stores - Brandywine, MD - June 2012 to Present

Handle customer complaints,resolve scheduling issues,train new employees,trained dispatcher,problem

solver oversee customer service reprentatives daily .

Food Clerk

Safeway - Waldord md - September 2009 to Present

Checker,handles cash,process payments

Interim Manager

Roomstore - Waldorf, MD - March 2010 to August 2011

Responsibilities

Responsible for delinquent accounts,process credit application,dealt with bank for finance purposes, trained

new hires, made bank deposits and process close for monies made daily I also processed purchase invoices

for sales people.Processed final sales etc

Accomplishments

Became a interim manager in six months and trained a excellent staff

Skills Used

Problem solver, collections, trainer and leader

EDUCATION

None in Po

Paul lawrence dunbar - Washington, DC

1981 to 1984

SKILLS

computers,fax,copier machines,pbx phone

ADDITIONAL INFORMATION

Have worked as a campus police officer aswell as a special police officer worked for ups as s seasonl helper

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