Service Representative High School

Nasiaj Flores

*** ******** *** *** **

Brooklyn NY 11212

**************@*****.***

347-***-**** Home

917-***-**** Cell

Objective: To obtain employment as a guest service representative that will allow growth and

development.

Skills Summary:

Flexible and versatile – able to maintain a good outlook under pressure.

A poised and competent individual who is sensitive to cultural differences.

Able to thrive on deadline-driven team player environments.

Bilingual in French & English

Microsoft Office and web proficient

Ability to accurately take and promptly deliver phone

messages

Experienced in handling various confidential data

Employment History: Intercrusises

06/14-Current Check In Agent New York, NY

• Provide guest with their keys, direction, and information with regards to the

excursions on ship.

• Also required to check valid passports and ID. In addition, for debarkation assist

with luggage and wheel chair assistance.

12/11- 1/15 Assistant AHRC New York, NY

• To assist adults who are mentally disabled with their daily schedules and apppointments

• To instruct adaptive life skills to mentally disabled adults

12/05 - 03/06 Tech Support Bright House Networks St. Petersburg, FL

Professionally handled incoming and outgoing phone calls

•

Scheduled and reported in-home Technician visits for customers experiencing

•

drawbacks

08/05 - 11/05 Receptionist Security Travel Tampa, FL

• Responsible for updating and maintaining client information on Microsoft Access database

• Recruited potential clients via phone

• Handled all incoming and outgoing phone calls, sorting mail, faxing, printing and scanning.

Education

01/04 – 08/05 Community College of Rhode Island Providence, RI

Associates Degree candidate

Union School High School Port –Au-

1999 - 2002

Prince, HI

Furnished Upon Request

References

Contact this candidate