Sales Customer

Syeda Akhter

*** ** *** ******* ****. Apt # *. Kew Gardens. NY-11415

Tel - 917-***-**** Email- *******@*****.***

Objective:

Seeking a challenging position that will benefit from my retail sales experience, positive

interaction skills to maximize the company’s sales objectives.

Summary of Skills and Qualifications:

A result orientated salesperson with a proven track record of demonstrating excellent customer

relations, creativity, and in-depth product knowledge. Well recognized as a hardworking,

personable, confident, honest, self-motivated professional with solid experience in customer

service, diverse sales, merchandising and stock management. Able to work independently or as

part of a team to meet company sales objectives.

Professional Experiences:

Duane Reade # Walgreens Pharmacy

Rx Clerk (2008- Present)

• Greeting customers warmly and addressing their needs and wants, taking, filling,

filing, counting and selling prescriptions.

• Responsible for organizing stock shelves, operating cash registers, cleaning work areas and sterilizing

containers.

• Ordering medications, organizing supplies, preparing and labeling drugs.

• Working directly with patient data and completing tasks such as preparing insurance

forms, calling the insurance companies, and maintaining patient profile records.

• Assisting customers make selections by building customer confidence, offering

suggestions and opinions.

• Keeping clientele informed by notifying them of preferred customer sales and future

merchandise of potential interest.

Photo Technician (2006-2008)

• Courteously and politely greeted customers and processed orders.

• Answered questions and resolved problems about products and services by phone, e-mail or in person.

• Solved basic computer problems.

• Coordinated the fulfillment of orders with other departments.

• Provided insights on workflow efficiency or manage the databases of customers.

• Reconciled cash and sales, and register drawers daily for accuracy.

Trade Fair Supermarkets

Book Keeper, (2005 -2005)

Page 1 of 3

Syeda Akhter

129 08 Kew Gardens Road. Apt # 3. Kew Gardens. NY-11415

Tel - 917-***-**** Email- *******@*****.***

• Provided continuous attention to customer needs, educated customers on self-checkouts, greeted,

assisted, and thanked customers in a prompt, courteous and friendly manner.

• Promptly addressed and resolved customers’ issues/complaints within company guidelines while

maintaining composure and professionalism; appropriately escalated issues to management with a

positive attitude.

• Issued, collected, verified, and balanced the till at the end of shift.

• Accurately prepared daily and weekly sales and cash reports. Balanced lottery transactions, western

union and money orders at the end of shift.

• Responsibly handled cash and security in the office area.

• Notified management of any issues of concern, abnormal customer or vendor behavior, associate theft,

customer shoplifting, unauthorized mark-downs, property defacement, or any action that deemed

inappropriate, illegal, and/or against company policy.

• Performed other job-related duties as assigned.

Macy’s, Inc.

Sales Associate (2005-2006)

• Courteously and professionally greeted, welcomed customers and efficiently

processed sales transactions.

• Displayed a positive, helpful attitude on a daily basis that was consistently praised by

customers and coworkers.

• Assisted customers with choices by providing them with information about products and services.

• Ensured fitting rooms are clean, tidy, and ready for customers by promptly clearing the merchandise and

returning it to the proper area.

• Handled all returns courteously and accurately by adhering to all store policies and procedures.

• Developed product knowledge by reading current vendor tags and pamphlets and attended training

classes in order to assist customers.

• Remained aware of current promotional events and sales.

• Adhered to Loss Prevention and inventory control and compliance procedures.

• Performed sales support functions related to POS procedures.

• Performed other duties as assigned.

Educational Experience:

World Web Academy

Master of Science, 2005. Major- Ecommerce.

Bangladesh Home Economics College

Bachelor of Arts (B.A), 2003. Major- Nutrition.

Bangladesh Home Economics College

Higher Secondary Certificate, 2000.

Sher-E- Bangla Nagar Government Girls’ High School,

Page 2 of 3

Syeda Akhter

129 08 Kew Gardens Road. Apt # 3. Kew Gardens. NY-11415

Tel - 917-***-**** Email- *******@*****.***

Secondary School Certificate, 1998.

Technical Skills and Languages:

Operating Systems: Windows XP, Windows7, Apple

Softwares: Microsoft Office Suite – MS Word, Excel, Power Point, Outlook, Photoshop, Google

Docs/Spreadsheet, Internet Explorer, Firefox.

Bangla, Urdhu, Hindi, Marathi, Panjabi, Arbi .

Page 3 of 3

Contact this candidate