Sales Customer Service

DARA J. JEAN

**-** **** ** *** *R Woodside, NY **377

Phone: 631-***-**** E-mail: **********@*****.***

ABOUT ME

Passionate and energetic woman who thrives in high volume, people-orientated

environments to help find personalized solutions for clients across various fields.

PROFESSIONAL & SALES EXPERIENCE

Barbara Bui New York, NY.

Provided full suite sales services for Barbara Bui’s flagship store in the U.S. Established

lasting relationships with customers. Created consignment boxes for loyal customers

and celebrities including Kate Hudson, Cyndi Lauper and Scarlett Johansson.

Collaborated with stylists for shows including Orange is the New Black, White Collar

and Covert Affairs. Initiated innovative ways of creating PR for the brand. Spearheaded

new process to create a more effective sales floor.

07/2013 - Present, Sales Associate.

• Currently maintain a clientele book of $1MM+.

• Hit and exceeded personal monthly sales goals of $50k+.

• Converted at least 70% of consignments to hard sales.

La Perla, Las Vegas, NV and New York, NY.

Provided full suite sales services for luxury Italian boutique of women’s intimate apparel.

Developed deep knowledge of Italian products and sizing. Created comfortable

environments to properly fit clients, building trust in a personal fitting situation.

Cultivated relationships with other boutique shops for cross-promotional sales and

product knowledge. Collaborated with PR team in hosting multiple in-store events for

top spending clientele.

07/2013 – 07/2014, Sales Associate.

• Exceeded personal monthly sales goals ranging from $50k-$55k.

• Responsible for 30% of $25k+ sales, per in-store event.

• Managed high-traffic sales environment, with multiple concurrent clients.

• Maintained consistently high loss-prevention rate.

Dr. Garrett Bennett, New York, NY

Maintained patient insurance details for ENT doctor in high-traffic Manhattan office.

Stayed current with PPO coverages from corporations including Aetna, Oxford, United,

BCBS, Cigna and others. Cross referenced individual patient coverages before office

visits or procedures.

09/2010 – 01/2013, Insurance Coordinator.

• Registered new patient insurance details and confirmed existing patient

coverages.

• Maintained strict patient confidentiality.

• Checked on patient health by phone after outpatient procedures.

DARA J. JEAN

47-21 47th St Apt 2R Woodside, NY 11377

Phone: 631-***-**** E-mail: **********@*****.***

Equinox, New York, NY

Conducted personal training sessions at midtown gym for a range of clients. Supervised

and coached individual workouts based on client fitness level. Monitored client fitness

progression over the course of their sessions. Established new customer relationships

through networking, reach outs, and trial classes.

09/2009 – 01/2010, Personal Trainer.

• Converted 75% of complimentary sessions into paying clients.

• Consulted clients personal fitness goals.

• Maintained certifications in kettle bells and pre-natal yoga/stretching.

Bank of America, East Northport, NY

Provided financial advice and services to clients regarding mortgages, personal loans,

in-home equity and lines of credit. Maintained knowledge of CD return and conversion

rates. Tailored checking and savings accounts for small businesses and personal

clients.

• Recruited new clients through off-site initiatives and networking.

• Ranked in the top 15 of 100+ personal bankers in the northeast region.

05/2006 – 10/2008, Personal Banker.

09/2005 – 05/2006, Teller.

E D U C AT I O N

Liberal Arts, Kingsborough Community College, Brooklyn, NY

Areas of study: Liberal Arts, Sociology, Psychology

NASM Certification, American Academy of Personal Training, New York, NY

BA, Childhood Education, Hofstra University, Hempstead, NY

Coursework included in-class evaluations, lesson planning, and cognitive development.

SKILLS

R-Pro, Microsoft Word, Excel, Adobe 9.0, Internet, E-mail, Spring Charts, Open table,

Aloha, Medisoft.

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