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Customer Service Manager

Location:
Marietta, GA
Posted:
June 14, 2016

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Resume:

Mafia Gamble

General Warehouse Worker/Forklift Operator at Kmart Distribution Center

*** ******* **** *** - *********, GA 30238

*******************@*****.*** - 404-***-****

Seeking a career opportunity in an environment that will allow me to apply my current skills and experience

while expanding my knowledge base.

WORK EXPERIENCE

General Warehouse Worker/Forklift Operator

Kmart Distribution Center - 2005 to Present

Receives packages and loads and transports merchandise using a forklift for distribution.

Ensures accuracy of requested merchandise and facilitates shipment orders.

Retail Store Manager

Loris Hospital Gift Shop - 1999 to 2005

Supervised daily store operations including managing staff, monitoring sales and meeting customer demands.

Interviewed potential staff and conducted performance reviews and appraisals. Ensured standards of quality

customer service.

Retail Store Manager

Payless Shoe Source - 1994 to 1999

Supervised daily store operations including managing staff and meeting customer demands. Managed stock

levels, analyzed and reported merchandise sales. Promoted company policies and served as a resource for

staff.

Shift Supervisor

Great Steak & Potato - 1993 to 1994

Responsible for all restaurant activities while on duty in the absence of the General Manager. Ensured all staff

performed their job responsibilities in all areas of their job description.

Cashier

Cub Foods - 1991 to 1993

Handle customer payments, issued refunds and maintained balance for total sales of cash register. Provided

excellent customer service. Performed other duties as assigned.

EDUCATION

Certificate in Cashier/Business Retail

National Business Institute - Atlanta, GA

1991 to 1991

Diploma

Walter F. George High School

1987 to 1990

SKILLS

In general im skilled to operate an Rf handheld scanner, I stock, pick, an receives.

AWARDS

Safety employer of the month

February 2011

Was observed while driving by safety board officials while operating my lift in a safety manner.

Completion Of Work Methods In Forklift Operation

May 2011

Was observed by my Operational Dept. Mgr. while driver my forklift during different function tasks correctly.

CERTIFICATIONS

Crown certified since 2005

I am a skilled driver that operate a sit down lift,stand up lift and cherry/stock picker 8hrs per day has been

crown certified since 2005.



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