Customer Service Insurance

SUNIL SURVE

FLAT NO.***, BLDG NO.*, A-WING, RADHEY HERITAGE PALASPA VILLAGE PANVEL-410206

PHN NO. 876-***-****

Email Id:.************@*****.***

DOB:29TH MAR 1978

Educational QUALIFICATION: BA

OBJECTIVE

* An executive level position in an auto insurance-claims, handling calls of reputed agency

RESPONSIBIITIES

* Include demonstrating and explaining terms and condition of policies, premium calculation and customization of the insurance programme.

* Provide proper information when claims are made

* Meet with potential clients to discuss insurance needs and sell related products

* Recognized for building strong relationships with customers, maintaining customers loyalty and trust.

* Expertise in Health, Automobile and fire Insurance

SKILLS

* Negotiations,Communication,customer relations,follow up

* Handling inbound calls of agents as well as doing cold calls.

* Giving Up Proper Quotation Regarding Insurance

* Excellent communication and presentation skills

* Relationship Building

* Business Development

* Handle the queries regarding policy,coverage, claim matters and policy sales.

EXPERIENCE

OPAL INSURANCE SERVICES LTD (2004-2015) - TEAM LEADER

* Experience Of more than 10 Years in the field of sales and insurance

* In-Depth knowledge of basic insurance policies and procedures with excellent communication skills both verbally and written

* Very good in maintaining a network and ability to persuade individual

* Excellent people relationship and provide customer service

* Handling DSA Agents along with new business and renewals follow-up

* Solving queries of all DSA

* Motivational Impact to On team with positive Confidence

* Customer support

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