Customer Service Home Health
Resume:
Shakima W. Worrell
Phone: 718-***-****
Email address: *********@*****.***
October 2014
Dear Employer,
I am looking for immediate hire into a productive and busy environment. My past
experience in customer service and within the health field while attending college developed my
work ethic and strong time management skills. In addition, I learn quickly and am able to
manage many tasks while following through to completion. My previous job working with a
client that I became a health proxy for has engraved a passion in me to help vulnerable people.
My experience working as a home health aide is what motivated me to obtain my Associates
degree in Community Social Welfare in order to help elderly and vulnerable people to survive in
society. I have always been a determined and acting member of the community. Enclosed, is my
resume outlining my qualifications and experience.
A personal interview to further discuss my skills and what I can do to assist your
company/agency would be greatly appreciated. I will follow up with you, or feel free to contact
me at your convenience.
Sincerely,
Shakima Worrell
Shakima w. Worrell
414 Chester St.
Brooklyn, New York 11212
*********@*****.***
OBJECTIVE
College graduate seeking position in social and community services
EMPLOYMENT HISTORY
Behavioral health TCA march 2014-Present
help admit and discharge patients, maintain close contact with them, and monitor vital signs such as
heart rate and blood pressure. They observe patient behaviors, record their conditions and lead them in
therapeutic and recreational activities. These technicians might consult with doctors and other mental health
professionals, often as part of a team that includes social workers and therapists. If patients become
physically violent, mental health technicians may restrain them. They also help with daily living, such as
eating, dressing and bathing.
Care Provider
Personal client, Manhattan, NY August 2014 -Present
Certified nurse aide
Managing up to Five employees daily
Responsible for hiring employees and scheduling
Gained power of attorney to ensure excellent care and provide financial services to client
Responsible for daily care and medical care for client
Maintained sanitary and comfortable nutritional diet
Entertained, conversed with, and read aloud to client to keep client mentally healthy and alert
Halfway house, Hempstead Longisland, NY September 2012 - February 2013
Worked closely with recent inmates
Managed up to 11 case loads
Responsible for planning activates for
Worked closely with recent inmates
Utilized proprietary data base to keep records and documentation for probation officers use
Performed daily office operations; such as faxing, photocopying, collating documents, and file
management
Certified Home Health aide
Americare,, Inc., Brooklyn, NY March 2009 - August 2010
Responsible for giving health care to the aged and disabled patients under the direction of physician
Responsible for primary duties such as dressing, checking blood pressure, giving medicine and
various other duties
Responsible for planning, purchasing and preparing various plans for patient and served meal for
them as assigned.
Escorted clients to doctors' office, trips outside the home, providing transportation, assistance and
companionship
Recorded the patient's condition, care, progress and problems and discussed observation with case
manager
Entertained, conversed with, and read aloud to patients
EDUCATION
Associates Degree:
Humans Services: Community Service and Social
Welfare
Nassau Community College, NY
High School Diploma
Far Rockaway High School, Far Rockaway, N.Y. 2003
Graduated top 10 of the class
Community Service
America Reads Project:
Assisted children ages 6-7 with reading, math, and general school
support.
Helped ease frustrations by providing support and encouragement to
students
Far rockaway high, Community board #14:
Meet and greet clients. Opened sorted and distributed the mail.
Scheduled and maintained conference rooms. Ordered office supplies.
Answered multiline phone, sent mass emails and correspondences.
Backed up administration when necessary.
Contact this candidate