Training and Development/Human Resources

RESUME

PATRICIA DI FEDE SENIOR

*** **** ******** ***

PLANTATION, FLORIDA 33317

954-***-**** (C)

*********@*****.***

EDUCATION

FLORIDA ATLANTIC UNIVERSITY, Boca Raton, Florida

A.B.D. – completed comps and admitted to candidacy.

Ed.S. - Education Specialist – Educational Leadership, Graduated 3.8 G.P.A.

M.Ed. - Master of Education – Counselor Education, Graduated 3.7 G.P.A.; completed six post graduate hours to maintain NBCC counseling certification.

STATE UNIVERSITY OF NEW YORK, Albany & Binghamton, New York

B.S. - Bachelor of Science – Social Welfare/Sociology (double major), Graduated, Magna cum Laude, 3.69 G.P.A.

WORK EXPERIENCE

BROWARD COLLEGE, Ft. Lauderdale, Florida

Served in seven multi-faceted progressively responsible leadership positions involving training, teaching, and facilitating workshops; management, planning, development and coordination of interdepartmental activities and student success initiatives; program implementation and evaluation; hiring, directing, training and leading staff; preparation and administration of budgets; and policy and procedure writing and review.

Associate Vice President, Professional Development & Training/Institute for Teaching

and Learning Excellence – 2004 - present

Oversee a comprehensive professional development program for the college’s 3000+ full and part-time staff, faculty and administrators including programs for Academic Affairs, Student Affairs, Administrative Services, and Human Resources.

Oversee 24 annual new hire orientations, five Adjunct Faculty Institutes, the annual New Faculty Institute and the President’s Leadership Academy, more than 300 annual training and professional development classes, the Management Development Supervisory Training Program, over $350,000 in educational benefits, and seven reward and recognition programs.

Supervise thirteen full-time staff – three administrators and ten professional technical staff - and more than twelve part-time faculty associates/coordinators.

Oversee campus faculty coordinators for Faculty Learning Communities, Academic

Service Learning, and the Classroom Research Award and Endowed Teaching Chair

processes.

Oversee annual Professional Development Day, Colleague Recognition Ceremony, and Professional Technical Staff Retreat for more than 1000 employees.

Directed the employee relations function within Human Resources division for three years (2004-07) assisting all college wide supervisors and managers in resolving employee performance-related issues and EEOC claims.

Director, Staff Development – 1997 - 2004

Organized computer training, Professional Development Day, Colleague Recognition Ceremony, and the Professional Technical Staff Retreats for more than 1000 employees and oversaw $1 million SPD budget for professional development purposes, including the tuition reimbursement program for up to 1000 employees. Supervised six staff – one administrator, five professional technical staff and more than twelve part-time training instructors.

Integral member of Calendar Committee that created both the instructional and

administrative calendars for the college; Served for seven years as chief editor of award-winning employee newsletter, On Target,-- ten issues annually.

Director, Extended Learning Services – 1993-1997

Counseled more than 500 adult and distance learners concerning alternative learning formats, prior learning assessment, telecourses, and weekend courses.

Coordinated scheduling for 12 academic departments at four campuses enrolling 7,000 weekend and 2,200 telecourse students annually.

Coordinated telecourse and teleconference licensing for 60 telecourses and six

teleconferences annually.

Assistant Director, Continuing Education – 1993-1994

Supervised college-wide operations for 400 non-credit self-supporting continuing education courses at four campuses and six satellite centers enrolling over 9000 students annually; Supervised four continuing education coordinators who coordinated the course offerings for over 100 instructors annually; Initiated and organized the Continuing Education college-wide Advisory Board.

Department. Head, Non-Traditional Programs (Co-operative Education, Experiential Learning and Career Planning) – 1981-1993

Provided oversight to the Co-op Program for more than 150 Co-op students in twelve academic majors employed annually by over 75 employers and oversight for the Experiential Learning Program for more than 400 experiential learning students annually; Tripled the number of Employability Skills and Career Planning courses offered and initiated the College Success Skills course; facilitated two sections of each course annually; and supervised seven adjunct instructors; Coordinated annual Career Fairs for over 5,000 students and 150 employers.

Coordinator, Registrar’s Office – 1979-1981

Supervised and trained a staff of ten admission/registration specialists.

Oversaw admission and registration for 7,000 students annually.

Trained and utilized peer counselors in admissions/registration process.

Advisor, B.E.T.A. Work Experience Program (grant) – 1976-1979

Wrote the C.E.T.A. federal grant to implement a Work Experience Program at Broward Community College;Interviewed, placed, and trained 100 work experience students annually; Provided counseling and educational planning to work experience program students.

TEACHING/TRAINING EXPERIENCE

Broward College - credit courses taught

SLS 1001 – Strategies For Success - 3 credits

SLS 1301 – Career Planning Workshop – 2 credits

SLS 1501 – College Success Skills – 1 credit

SLS 1350 – Employability Skills – 1 credit

Broward College – Workshops, Training Programs and non-credit classes facilitated

Portfolio Development for Professional Growth

Rubric Creation and Implementation

Using Classroom Assessment Techniques (CATs) to Evaluate Teaching Effectiveness

SLS Instructor Training Program and SLS Coaching Training Program

True Colors – Finding the Work You Love

Management Development/Supervisory Training Program

College Integrated Database (CID) Overview

Diversity Awareness

Telephone Techniques/Customer Service Training

Understanding Self and Others Using the MBTI

Assertiveness Communications Training

Institutional Effectiveness and Quality Improvement

Total Rewards Strategy Overview

Student Success Workshops – Time Management, Goal-Setting, Résumé Writing,

Interview Techniques

CERTIFICATIONS HELD

Human Resources Certification Institute

Professional in Human Resources (PHR), valid through May 2017.

National Board for Certified Counselors, Inc.

National Certified Counselor (NCC and NCCC #6510) valid through May 2019.

COMMITTEE WORK

Served on numerous college wide, standing, and campus committees including (in

alphabetical order):

Academic Standards Committee, Member – 4 years

Adjunct Task Force, Chair – 1 year

Classroom Research Award Committee, Ex-Officio –17 years

Patricia DiFede Senior 3

Community College Affairs Committee, Member – 6 years

Endowed Teaching Chair Committee, Member – 3 years, Co-Chair – 2 years

Equity Committee, Member – 2 years

Instructional Calendar Committee, Member – 18 years, Chair -5 years

President’s Leadership Academy Advisory Group – Chair - 3 years

QEP Steering Committee, budget subcommittee chair – 2 years

SACS Re-accreditation Committees – involved in four reaccreditations of Broward College, serving as various subcommittee chairs and SACS Hospitality Committee Chair (2013 visit) – 1983, 1993, 2003, and 2013.

Staff and Program Development Committee (SPD), Renamed Professional Development Planning Committee (PDPC), Ex-officio – 17 years.

Technology Advisory Committee (TAC), Chair – 2 years

Title V Steering Committee – 5 years

Various Hiring Search Committees, task forces, and subcommittees.

ADDITIONAL TRAINING/CERTIFICATION RECEIVED

On Course I and II Training, On Course, Inc. with Dr. Skip Downing, 2011 and 2012.

Appreciative Inquiry Facilitator Training, League for Innovation in the Community Colleges/NCSPOD/Company of Experts, 2005 and 2010.

True Colors Certification Training Program, Dream Maker Publishing, Inc., 2010.

Florida Supreme Court Certified 20-hour County Court Mediation Training

Program, Mediation Training Group, Inc., 2008.

EEOC Technical Assistance Training Program, EEOC Training Institute, 2007.

The Walt Disney World Approach to HR Management Program, Society for Human

Resource Management and Disney University, 2005.

Ropes Facilitator Training, Broward Community College, 2003.

Dispute Resolution Training Program, Nova Southeastern University/BCC, 1996.

LEAP (Leadership Enhancement and Advancement Program) Scholar, Broward

Community College, 1996.

Myers-Briggs Type Indicator Training, Center for the Application of Psychological Type, 1988.

Freshman Year Experience Training Program, University of South Carolina, 1988.

Master Student Training Program, College Survival, Inc. - Denver, Colorado, 1987.

EXTERNAL PRESENTATIONS MADE

“Encouraging Crucial Conversations – Managing Effective Conversations in Higher Education” - NISOD 36th Annual International Teaching and Leadership Excellence Conference – Austin, TX – May 2014.

“Just Whose Responsibility Is It”? and “Succession Planning: The President’s

Leadership Academy” - NISOD 35th Annual International Teaching and Leadership

Excellence Conference – Austin, TX – May 2013.

“Collaborative Intervention Leads to More Effective Outcomes in Workplace

Education” – AACC 93rd Annual Convention - San Francisco, CA – April 2013.

“Engaging and Energizing Faculty in Career and Technical Program Assessment” –

Community College Conference on Learning Assessment – Orlando, FL – Feb. 2013.

“Does Your Student Engagement Tool Chest Need a New Wrench?” - NISOD 34th

Annual International Teaching and Leadership Excellence Conference – Austin, TX – May 2012.

“Designing and Implementing an Adjunct Faculty Experience Through Appreciative

Inquiry”- NCSPOD 34th Annual International Conference – Charlotte, NC – Oct. 2011.

“Adjunct and Engaged: Effective Strategies for Part-time Faculty Success” – NISOD Webinar- Sept 2011.

“Designing an Adjunct Experience Using Appreciative Inquiry”- Customized Training Program for Gaston College faculty and administrators – August 2011.

“Designing an Adjunct Faculty Experience Using Appreciative Inquiry” - NISOD

33rd Annual International Teaching and Leadership Excellence Conference – Austin, TX - May 2011.

“Learning How to Stay Ahead of the Competition” - First Union 2000: Race to the Future -Leadership Conference - Ft. Lauderdale, FL, 2000.

"Return to Learning: Career Development at AT&T" - The Nation's Workforce: Year 2000 – University of Wisconsin - Stout, WI, 1984.

"Non-Sponsored Experiential Learning" - National Community College Center for

Co-operative Education - Hollywood, FL, 1987.

"Career Management Workshop" - American Express Southern Regional Operating

Center - Ft. Lauderdale, FL, 1983.

“Educational Opportunities for the Mature Adult” - Broward County Mental Health Association – Ft. Lauderdale, FL, 1983.

"Assertive Communications" - United States Postal Service, Broward County Main

Facility - Ft. Lauderdale, FL, 1983.

"Minority Retention: Innovative Programs" - National Association of Student

Personnel Administrators Annual Conference - Atlanta, GA, 1977.

REFERENCES

Dr. Linda Howdyshell, College Provost

Broward College - 954-***-****

Dr. Denese Edsall, Executive Director Human Resources

Broward College - 954-***-****

Mr. Miguel Ramirez, Special Events Coordinator

Broward College - 954-***-****

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