Quality Assurance Office

John Chun Chen

**** ** **** ******, ****** WA ***29

******@*******.***

425-***-****(M)

425-***-****(H)

Objective

• Looking for a SDET Lead position in shipping and sustaining software with my experience

of 7 years as SDET Lead and 8 years as software development engineer in test.

Current Technical Proficiency

• Breadth of proficiency in managing quality assurance team in developing, implementing,

sustaining automation and manual processes in shipping software

• Demonstrated management skills and leadership in leading quality assurance activities

throughout software designing, developing, releasing and sustaining

• Excellent in teambuilding and mentoring/directing SDETs in their testing professional growth

• Great mature skills in organization, planning, communication, presentation, people and culture

aware

• Working knowledge and ability to understand and work with C/C++/C#, VB, MAPI, Windows, IME,

Office Apps, app functionality, system technology and software lifecycle

Working Experience

SENIOR SDET LEAD – Windows and Windows Phone, Microsoft China 2013/1 – 2015/1

• Planned, scheduled, executed IME test, reporting status, and escalating issues

• Led QA members across regions and monitored test progress and adjusted test strategies

accordingly

SENIOR SDET LEAD – Microsoft Office 2010/5 – 2013/1

• Managed and built a high performing test team in shipping a quality Outlook15 Calendar

• Delivered greatly improved World Readiness (WR) quality in Outlook15

• Trained the entire Outlook test organization (> 40 testers) in testing Outlook WR

LEAD SDET II – Microsoft Office 2006/12 – 2010/4

• Led a test team in owning the Outlook Social Connector (1.0 & 1.1), Contacts and AB

• Collaborated with subsidiaries in Ireland, China, Japan, Korean and Taiwan for Intl and Loc

SDET – Microsoft Office 1999/4 – 2006/11

• Tested Outlook features including system calendar, lunar calendar and Outlook UI

• Owned Int’l Sufficiency and Localization testing during Outlook10, 11 & 12 development

STE – Volt Information Sciences Inc. 1997/9 – 1999/4

• Tested and logged a large number of bugs in Pocket Office on Windows CE 3.0

Education

• Master of Science in Environmental Science – University of Washington, Seattle, WA 1997

• Bachelor of Engineering in Environmental Engineering – Xiangtan University, Hunan 1982

Reference

• David Hansen –Partner Group Manager, Microsoft ********@*********.*** (425)

706-2722.

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