Customer Service Sales
Resume:
AARON R. FRITZ
*** **** *** *** ***** / Tempe, AZ 85282
******@*****.***
OBJECTIVE To obtain a position in Information Systems / Networking / Systems Analysis.
PROFILE Results-oriented and highly motivated organizational leader and operations/project
manager with proven customer, vendor and employee relations skills. Drive operations
to continually achieve excellence in customer satisfaction, quality and compliance.
Technical Skills / Mesa Community College Relevant Courses : Proficient in
building PCs... C Visual Basic Programming... Cisco Networking...
JavaScript... LINUX Operating System... MS Project... Web Development.
Specialties Programming & Networking Sales/Operations/Contract Mgt.
Project Mgt./Coordination Training/Employee Relations
Planning/Budgets/P&L Mgt. Auditing/Compliance/Quality
Purchasing/Negotiations Vendor Sourcing/Selection
Testing/Troubleshooting Marketing/Customer Satisfaction
Excel in seamless project execution applying advanced communication,
problem-solving, decision-making and time management skills. Work well under
pressure.
Accomplished, confident, persuasive and energetic with long-standing
track record of professionalism in customer service, public relations and
salesmanship.
Achieve superior standards for compliance and quality through
training/education.
EDUCATION
Mesa Community College, AZ, A.A., Computer Systems Analyst, GPA: 3.6, 5/2015.
Scottsdale Culinary Institute, AZ, Culinary Diploma, 18-Month Program, 2013.
CAPABILITIES
Information Computer Repair & Maintenance: Build PCs, and oversee repair and maintenance of
Technology computers while managing client relations. Provide sales and competitive offers based
on popular retail price points, and benefits/features.
Train clients in building PCs, MS Word, Excel, PowerPoint and computer operations.
Perform planning/development to implement projects with testing/troubleshooting.
Conduct online sales/marketing, and perform Website development using HTML.
Management Scottsdale Maggianos: Managed P&L, contracts, budgets and employee/public
relations for restaurant generating $11 million in annual revenue. Implemented up to
750 cover corporate/formal events and banquets. Charged with purchasing and for
meeting deadlines. Conducted audits maintaining superior standards for daily
operations. Managed building and equipment maintenance, and controlled inventory.
Received awards for excellence in kitchen operations and VIP public relations.
Attained high health inspections scores without issues through cleanliness.
EXPERIENCE
Progress, LLC, Tempe, AZ, Computer Repair, 2011 to Present
Maggianos, Scottsdale, AZ, Sous Chef, 2007 to 2009
Scottsdale Renaissance, AZ, Sous Chef, Breakfast Chef, 2004 to 2007
Eddie V's Edgewater Grille, Scottsdale, AZ, Line Cook, 2002 to 2003
NYPD, Scottsdale, AZ, Line Cook And Kitchen Management, 2001 to 2002
Fairmount Scottsdale Princess, AZ, Bartender & Banquet Line Cook, 2000 to 2001
Creations Bistro & Catering, Phoenix, AZ, Line Cook, 1998 to 2000
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