Sales Medical

Ahmar Nadeem Khan

Mobile - +971-*********

e-mail: ***********@*****.***

Professional Profile

A result oriented professional with 13 years of rich experience in Sales, Business Development, Key Account

Management and Marketing in Healthcare IT & Hospital Industry.

Spearheaded business development activities in United Arab Emirates, Saudi Arabia, India, Pakistan, Iran,

Singapore and Germany.

Functional exposure to the entire spectrum of Healthcare IT, mHealth, Medical Technologies, Hospital

Marketing/Business Development, Hospital Projects, Public Health, Consulting and Operations.

An effective communicator with excellent relationship building & interpersonal skills. Strong analytical, problem

solving & organizational abilities. Possess a flexible & detail oriented attitude.

Developed and initiated market entry strategies for European Centre of Expertise for the Healthcare Industry,

Evolko, Parkway Health, Idhasoft and Dr. Sulaiman Al-Habib Medical Group.

Expertise in strategic planning, market plan execution and account management.

Client Management- interaction with CXO’s and Key decision makers

Career Highlight

European Centre of Expertise for the Healthcare Industry - Dubai Oct’ 13 –till date

The European Centre of Expertise for the Healthcare Industry EEIG is an international business association

headquartered in Berlin and specialized in building hospitals, clinics, medical and nonmedical infrastructure, quality

management, healthcare IT, funding and healthcare consulting. (www.eubkzgw.eu)

Designation: Regional Sales Director (GCC & India)

Global Centre of Healthcare Expertise Gulf FZ LLC – Director (www.gche-group.com)

As Regional Sales Director, I was responsible for registering/commissioning/set up office in Dubai Healthcare

City, Dubai and effectively coordinating with DHCC, CPQ (Centre of Healthcare Planning & Quality) and

KPMG for the regulation, compliance and business planning and second office in New Delhi, India.

Managing partners, vendors for office commissioning, branding, hiring, licensing and achieved with in timeline

decided by the management

Responsible for Strategy & Sale of EMR, Medical Archiving system, self-monitoring mobile healthcare products,

chronic disease management for diabetic, electronic patient surveying system and tele home care.

Establishing the network of distributors/resellers, channel partner and implementation partners.

Responsible for Saudi Arabia office and coordinating with the local partners for the investment and currently

planning to set up hospitals and clinics in Saudi Arabia/ Oman.

Brand Creating & Brand Strategy - Global Centre of Healthcare Expertise (GCHE), first in Dubai and later

replicate to Brazil, Belgium, France, Oman, Russia, Saudi Arabia, Singapore, South Africa, Turkey, India, UK &

USA. GCHE works with cutting-edge IT-solutions and medical technologies to offer sophisticated healthcare

solutions in all aspects of healthcare, hospital consulting and investment.

Developing strong partners in the region like TATA Group, E-pura, Asian American Liver Centre- Singapore

Coordinating with EU Headquarters of Competence Center in London for strategic planning in GCC market.

Evolko Systems - India March’ 12 –April’ 13

Evolko Founded in 2007 and head office in Cupertino California, Evolko delivers software as a service over Cloud

computing and connects patients, doctors, hospitals, pharmacy, pathology to securely shared patient records and have

about 12 innovations in Healthcare IT. (www.evolko.com)

Designation: Senior Regional Manager- Sales (India)

Building India's Largest private "Health Cloud" and connecting healthcare eco system including GP, Specialty

Doctors, Hospitals, Clinic, Pathology Labs, Imaging Centers, Pharmacy, TPA, Schools etc

Responsible for all aspects of the relationship throughout the customer lifecycle from HIS/EMR sales-to-

implementation turnover, solution deployment, ongoing support and new solutions sales.

Directly working with CEO in California to analyze regional sales data to determine business growth potential;

meet performance metrics and provide regular reporting to senior management

Provide inputs to the product strategy and roadmap. Analyze and understand market and customer needs for

within the context of their business drivers and as reflective of the overall market opportunity. Demonstrated

success in launching product.

Utilize and maintain internal CRM (www.sugarcrm.com) for client contact, scheduling, tracking sales activity

records

Accomplish regional sales human resource objectives by recruiting, selecting, orienting, training, assigning,

scheduling, coaching, counseling, and disciplining employees in assigned territory; communicating job

expectations; planning, monitoring, appraising, and reviewing job contributions; planning ; enforcing policies

and procedures.

Developed SOP for implementation, proposal writing, branding, corporate communication

Wipro Infotech- Saudi Arabia Oct’ 09 – Feb’ 12

Wipro Ltd is a global information technology, consulting and outsourcing company with 154,297 employees serving over

900 clients in 54 countries. The company posted revenues of $7.95 billion (www.wipro.com)

Designation: Business Development Manager- Healthcare/Enterprise Business. (Saudi Arabia)

Part of the Customer Relationship Group (CRG) and responsible for all Wipro’s Line of business sales including

Network Infrastructure, Software, Hardware, Physical Security, Microsoft products, System Integration,

Consulting & Hospital Information System in Riyadh, Saudi Arabia.

Target Industries: Manufacturing, Retail & Distribution, Construction, Automobile, Education, Corporate and

Healthcare.

Responsible for booking, Revenue and Margin goals for the assigned territory/accounts.

Generate business opportunities through professional, dedicated prospecting, cold-calling, tenders and

developing new accounts in the mid-market segment.

Drive brand awareness campaigns and lead generation via OEM’s, Channel Partners, networking, Vendors,

and tradeshows.

Managing/Response to RFP, RFQ, RFI, Tender, Bidding process and coordination with different Wipro LOB,

channel partner, OEM & vendor on large and complex deals.

Determine client needs through consultative approach and accurately recommend and quote the most

appropriate competency assessment solution from Wipro’s LOB.

Managing a portfolio of accounts and using and adding new LOB’s in existing accounts

Establishing and managing processes for Pipeline management that deliver accurate forecasting and business

linearity and predictability.

Closely monitor service delivery quality, customer feedback and escalations in partnership with implementation

and support teams.

Ownership of the sales cycle - from lead generation to closure

Idhasoft- India Feb’ 08 – Apr ’09

Idhasoft is global leader in providing innovative and end-to-end business solutions to companies. Headquartered in

Atlanta, Georgia, and also have offices in Irvine, California and Allentown, Pennsylvania. The company also has a strong

presence in India with offices in Mumbai, Hyderabad and Pune. (www.idhasoft.com)

Designation: Manager Business Development - Healthcare Practice

Accountable for all aspects of the relationship throughout the customer lifecycle from HIS/EMR sales-to-

implementation turnover, solution deployment, ongoing support and new solutions sales in Corporate/Trust

Hospitals & Medical Colleges

Developed and initiated market entry strategy for North India.

Build deep understanding of the customer environment ( key influencers & decision makers) business

challenges, clinical and IT goals and how idhasoft solutions could solve these problems

Initiation of the process, planning and submission of tender for HIS/EMR in large government/private hospital

and effectively coordinating partnership on specific tender.

Establish effective working relationships with product team as healthcare domain specialist.

Drive customer engagement and participation in product development efforts.

Channel Partner Selection and generate business from Partners.

Representation & organizing conferences.

Partnership/Coordination with IBM team as the part of IBM express advantage program

Dr. Sulaiman Al- Habib Medical Group, Dubai June’ 07 – Oct’ 07

One of the largest hospital group in Middle East. It owns and manage Eight Medical Centers in Kingdom of Saudi Arabia

and two in United Arab Emirates and I was Specifically looking after Dubai Medical Centre in collaboration with

University Medical Center- Hamburg-Eppendorf (Germany) and Consultants Physicians Clinic in collaboration with

American University of Beirut Medical Centre (Lebanon) in Dubai Healthcare City.(www.drsulaimanalhabib.com)

Designation: Astt. Manager-Hospital Marketing

Actively involved in the commissioning of the Dubai Medical Centre, Brand development, Web site developed brand

strategy and statistics systems.

Instrumental in developing SOPs for assessment of international patients’ needs / demands and strategic planning

for delivering optimum service.

Developing broachers, Leaflet and other advertisement/public relation tools.

Closely interacting & Coordinating with Press, Media, Expatriate Club/Group, Embassies, and Public Relation

Companies

Distinction of introducing SOPs for Third Party Payment/Health Insurance in the hospital

Managing Corporate Relation & Physician Relation in Dubai & Sharjah.

Effectively coordinated with Centre for Healthcare Planning and Quality, Dubai Healthcare City, Dubai for strategic

planning

Parkway Health, Singapore Jan’04 – May’ 07

One of the largest and leading Private Healthcare Group in Asia, It owns three private hospitals in Singapore, including

East Shore Hospital, Gleneagles Hospitals and Mount Elizabeth Hospitals and network of Hospitals in Malaysia,

Indonesia, Brunei, India, China & United Arab Emirates. (www.parkwayhealth.com)

Designation: Astt. Manager– International Hospital Marketing based at International Patients Assistance Centre,

New Delhi, India (Joined as Sr. Executive–Marketing)

Established network with leading Gastroenterologist, Oncologist, Transplant Surgeons, Neurologist, Neurosurgeons,

Nephrologists, Orthopaedician and Gynecologist for initiating and developing a referral base in India, Pakistan and

Iran.

Responsible for conceptualizing and implementing marketing/promotion activities for various treatments and services

offered at Parkway Health Singapore

Created new business catchment for clinical specialties like Oncology, Transplant, Neurology and Orthopedic.

Devised marketing plan to expand medical services to international community.

Successfully managed all marketing initiatives to drive patient’s traffic at PH, Singapore and competition scan for

identifying new locations and specialties for treatment.

Independently established the business development activities in Iran

Facilitate Academic/Physician Exchange for enhanced relations and corporate image.

Closely interacted with key groups like Local Clubs, MNCs, Embassies and other local bodies with a view to

generate business.

Actively involved in identifying Parkway Representative in respective countries and team building for India

operations.

Initiation of Tele- Medicine program at International Patients Assistance Centre, New Delhi

Instrumental in ensuring proper communication to the doctors through Parkway Medicine (Hospital Magazine), e-

mails and posts.

Coordinating tasks such as Flight reservations/ticketing, Visa, Passport, Hotel/ Service Apartment arrangements,

Airport Transfer, Special Food, religious arrangement, optional sightseeing tours, Special Interest activities and

Patients Evacuation in emergencies.

Effectively coordinated strategic planning with Singapore Medical Tourism Board.

Metro Hospital and Heart Institute- India Jul’01 – Jan’04

Metro Hospital and Heart Institute is a 280-bedded Super Specialty Cardiac Institute in Noida and has 10 peripheral

units in and outside Delhi. (www.metrohospitals.com)

Designation: Astt. Manager- Marketing (joined as Marketing Executive)

Managed the implementation of Corporate Empanelment Policy, Corporate Relations, Industrial Relations (Including

PSU’s), Public Relations and relationship with cardiologist and physicians.

Stellar role in pricing & competitive positioning of services being provide by the hospital.

Established relationship with Satellite Centers to develop them as individual profit center

Actively involved in creating and developing intensive links between NGOs and Hospital.

Played a major role in organizing Events like School Health Education, Workshops, Free Health Checkup Camps,

Student Health Checkup Policy, Handicapped Rehabilitation Camps, Health Talk Shows, Health Fairs, Hepatitis- B

Immunization Camps, and Quit Smoking Clinic in different Sectors.

Independently established the entire marketing department/ activities of Metro Heart Institute, Meerut (75

bedded cardiac set up, servicing Western UP-India).

Professional Education

Global Health Challenges Program from Copenhagen School of Global Health- University of Copenhagen,

Denmark 2014 (15 days on-campus Program )

MBA- Healthcare Services from Sikkim Manipal University, India in 2011.

Bachelors of Hospital Administration from Institute of Management Studies, Devi Ahilya University, Indore, India

in 2001. [Course Consortium with Tulane and Eastern Michigan University, USA]

Diploma in Computer Software Engineering from Indian Institute of Computer Technology.

Online Program on The European Union in Global Governance offered by the European University Institute, KU

Leuven and the University of Passau.

Secondary and Senior Secondary School from Aligarh Muslim University, Aligarh - India

Professional Membership

Member of American College of Healthcare Executives, Chicago, USA.

Consulting/ Research /Academic Projects/Training

Assisting Frost & Sullivan as external consultant for the healthcare delivery and healthcare IT project from last two

years.

Conducted Market Study on “Status of Neurology in India” for Asian Neuro & Heart Centre, Kuala Lumpur,

Malaysia in 2007

Bio Medical Waste Management & General Administration at Dayanand Medical College & Hero DMC Heart

Institute, Ludhiana in 2001.

Reduction of Pilferage and Wastage of Food in Hospitals at Prince Aly Khan Hospital, Mumbai in 2000.

Market Research on feasibility of online medical consultancy in the city of Indore at Market Information Group,

Mumbai in 2000.

Patient Satisfaction and General Administration Hierarchy at Jaipur Golden Hospital, New Delhi in 1999.

First Aid, CPR & AED certified training from American Heart Association. - 2014

Fire Fighting & Fire Warden training from International Health Safety Training Centre – Dubai - 2015

Seminars/Conferences Attended

Guest speaker :

Hospital Build & Infrastructure Middle East - 2014 in Dubai

Hospital Build & Infrastructure India -2013 in New Delhi

South East Asia Healthcare Summit 2014 in Singapore

Second Clinical Congress and Gulf Chapter Annual meeting of Diabetes & Endocrinology- 2014 in Abu Dhabi

Attended more than 100 Healthcare/Healthcare IT Conferences.

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29 Congress of ArabMed and 7 International Medical Conference for European and Arabian Universities, Berlin,

Germany

26th International Medical Instruments and Equipment Exhibition-2014, Beijing China

Tehran Health Festival in Tehran, Iran.

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5 Iranian Congress of Gastroenterology & Hepatology in Tehran, Iran.

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5 Biennial International Conference of the Pakistan Society of Cardiovascular and Thoracic Surgeons & 1 Heart

Summit of Emergent Countries in Lahore, Pakistan

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21 Annual Congress of Pakistan Society of Gastroenterology & G I Endoscopy in Peshawar, Pakistan.

Promotion & Participation in International Healthcare Facility Exhibition & Conference- Singapore

Saudi E-Healthcare Conferences- 2010 and Saudi Health 2014 in Riyadh

Workshop on CPT-4 & ICD-10 Basic Coding Guidelines Organized by Dubai Healthcare City, Dubai

Attended sessions organized by SAP, Oracle, Microsoft, CISCO, Avaya, Honeywell, HP, IBM, Sun Oracle, EMC etc

Personal Details

Father’s Name : Mr. Baleegh Ahmad Khan

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Date of Birth : 14 June 1979

Marital Status/Sex : Married/Male

Nationality : Indian

Visa : Residence Visa

References available on request

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