Customer Service Mechanical

H.MOHAMED RAFIC

Email : **********@*****.***

Contact : 91-999*******

+91-924*******

CAREER OBJECTIVE

Intend to build a career with leading corporate of hi-tech environment with committed & dedicated

people, which will help me to explore myself fully and realize my potential. Willing to work as a key

player in a challenging and creative environment.

PROFESSIONAL EXPERIENCE

Jackson Trading L.L.C. Dubai, UAE Jan 2012 - Present

Assistant Technician

• Installing and Repairing Coffee & Snack Machines

• Power Dripping and Programming the Machines.

• Adjust and repair vending machines and meters and replace defective mechanical and electrical parts, using

hand tools, soldering iron, and diagrams.

• Test dispensing, coin handling, electrical, refrigeration, carbonation, and ice making system of machine.

• Examine and inspect vending machines and meters to determine cause of malfunction.

• Dissemble and assemble machines, following specifications and using hand tools and power tools

• Keep records of machine maintenance and repair.

Zultec Technical Services L.L.C. Dubai, UAE Feb 2007 – Nov 2011

Service Technician

Responsible for the installation and service support of electro-mechanical machines in our

product line.

Worked along with clients like Farm Fresh, Fresh Express, Carrefour, Transguard, Lulu, Nadiya, Union

Co-operative etc for different installations and support.

Victoria Aircool Services, Chennai, India Oct 2005 – Oct 2006

Victoria is one of the leading refrigeration and A/C equipment company in Tamil Nadu, India

A/C Technician

Installation, Erection, Brake down calls, Fault finding, Trouble shooting and general

maintenance of all kinds of domestic and commercial A/C & refrigeration equipments.

TECHNICAL TRAININGS

• Technical training for Multivac vacuum machines Grand Hyatt, Dubai

• Technical training for Boss machines Media city, Dubai.

• Technical Training Automac wrapping machine Sheraton, Dubai

SKILLS

• Capable of reading and interpretation of mechanical schematic diagrams, electrical circuit

diagrams and control panel diagrams.

• Ability to troubleshoot and repair different manufacturing tools, all HVAC equipments,

central and domestic refrigeration equipments.

• Conduct preventive and corrective maintenance of packaging and electromechanical

machines in retail industry.

• System analysis, Documentation, Customer Service Oriented, Strong Leadership

qualities and Self-Motivated.

• Capable of working under time pressure and deadlines.

• Practical basic computer knowledge and MS office

EDUCATION

• Mechanical Engineering course from Al Shabaka Technical Institute, Dubai

• I.T.I Course of Air-Conditioning and Refrigeration

• Secondary School Leaving Certification

.

PERSONAL PROFILE

• Date of Birth : 23-06-1986

• Nationality : Indian

• Sex / Marital Status : Male / Single

• Passport Details : E7386741 Issue : 12/12/03 Expiry: 11/12/13

• UAE Driving License : 1696166 Issue : 15/06/2011 Expiry: 15/06/2021

• Visa Details : Expired 30/01/2014

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