housekeeper

Yolanda Neal Beale

th

*** **** *** ****** *** #*6 Bronx, NY 10458

347-***-**** **************@*****.***

Profile: Results orientated, dependable professional experienced in customer service; excels in fast paced

environments as well as motivating staff to increase productivity; works well independently as well as part of a team.

Education & Certificates:

John Adams High School

O.S.H.A 10 Certified

P.C.A. Certification

ECG Certified

Phlebotomy Certified

Professional Experience

USTA U.SOPEN TENNIS Housekeeping Supervisor (seasonal) Queens, NY 8/20014 to 9/2014

Supervise a number of people on the grounds and in the bathrooms of Author Ashe and Louise Armstrong

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stadiums

Assist with removal of trash and clean bathrooms

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Report any malfunctions in the bathrooms

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Replenish all bathroom closet

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Make sure stock closest have proper inventory

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Clean trash from stadium seats, grounds, etc.

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Also cleaned the offices in the stadiums

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Circle Line Cruise Cashier (seasonal) Manhattan, NY 08/2013 to 01/2014

Pier 83 04/2014 to 08/2014

Receive payment from guest via cash or credit

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Prepare and serve food, drinks etc.

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Bartend on charter boats

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Replenish and clean the boat

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Fernwood Resort Bushkill, PA 06/2008 to 04/2011

Housekeeper

Carry linens, towels, toilet items, and cleaning supplies, using wheeled carts.

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Disinfect equipment and supplies, using germicides or steam operated sterilizers.

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Clean rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, and other work areas so

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that health standards are met.

Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.

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Replenish supplies, such as drinking glasses, linens, writing supplies, and bathroom items.

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Levy Restaurant Queens, NY 08/2006 to 09/2006

Cashier (Seasonal)

U.SOPEN TENNIS 08/2007 to09/2007

Receive payment by cash, check, credit cards, vouchers, or automatic debits.

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Issue receipts, refunds, credits, or change due to customers.

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Assist customers by providing information and resolving their complaints.

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Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers,

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or optical price scanners.

Greet customers entering establishments.

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Staples/ Copy Center Queens, NY 05/2005 to 07/2006

Cashier/Copy Specialist

Made large quantities of professional quality color & black white copies for customers

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Bind books

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Used commercial size laminating machine for large pre orders

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Staples (Wireless Retail) Customer Service/Cashier Queens, NY 07/2002 to 04/2005

Assisted customers in providing them with different options on buying a cell phone.

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Communicated and responded to customers appropriately, located merchandise, and provided requested

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assistance.

Used a scanner to make copies of the customer s driver s license and another form of identification and

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attached it to the contract.

Cooperative Home Care Bronx, NY 06/1998 to 06/2001

Home Health Aide

Check patients' pulse, temperature, and respiration.

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Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing

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and grooming.

Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their

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personal care.

Entertain, converse with, or read aloud to patients to keep them mentally healthy and alert.

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Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.

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Accompany clients to doctors' offices or on other trips outside the home, providing transportation, assistance,

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and companionship

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