Supply Chain Sales

M a r k S. Korley M.B.A

**** * **** ****** ***** • Nashville, TN 37208 •

P ermanent Resident

SU M MARY OF Q UAL I F ICAT IONS

Supply Chain Management

Dynamic, detailed, and results-centric team leader who maximizes productivity

w hile minimizing expenses in supply chain operations. Innovative, analytical, and

big-picture thinker, reputable for designing and implementing strategies and

p rocess efficiency improvements. Dedicated personnel t rainer and mentor. Creative,

confident, and effective problem solver. Exceptional communicator.

AREAS OF EXPERTISE

Team Building and Leadership • Supply Chain Management • Production and

Inventory Management Strategic Planning • Process Improvements • Production

Scheduling and Resource Allocation • Customer Relations Sales and Operations

Planning • Project Management • Performance Analysis • Personnel Training •

Cost Savings Problem Solving • Marketing • International Operations • Vendor

Relations

P ROFESSIONAL E XPER I ENCE

G ENCO PROD UCT L I F ECYCLE LOG IST ICS, Lebanon, TN • 2014-Present

Foremost reverse logistics company, a third party logistics (3PL) provider performing

standard supply chain services; 140 operations throughout the United States,

Canada, Mexico and the M iddle East. Company located in Lebanon, Tennessee.

• Electronic, Maintenance and Repairs Technician-CFS Department

A strong link in the supply chain operations at the Custom Fulfillment Services

Department. Execute comprehensive strategy designed to optimize customer service

and satisfaction, and increase productivity. An integral team player in meeting

customer specifications by t roubleshooting a variety of computer issues, installing

hardware and software systems and implement cost-saving techniques. Adhere to

t he current policies and procedures, which apply to the responsibilities and

accountabili ties of this position.

GATEWAY 2 AFR ICA, Antioch, TN. 2012-2014

A retail company delivering products and services from all over the African

continent. Providing authentic African foods, an opportunity to travel to Africa,

p rovide an opportunity for community connection through the celebration of the

A frican fun day.

• Assistant Store M an ager-Supply chain, Customer services & sales

Division

Executed product supply chain innovations designed to boost efficiency and

productivity, including conceptualizing and recommending improved supply and

sourcing approaches and introducing process enhancements. Developed strategies to

handle and overcome potential process disruptions including variations in demand,

or operations downtime. Headed Customer services, sales and operations activities.

T rained new company employees. Evaluate demand and tailor stocking levels and

p roduction schedules to the same. Coordinates daily workflow, schedules and

assigns work to meet requirements and deadlines.

STANDARD CHARTERED BANK, Accra, Ghana 2007-2011

Standard Chartered Bank offers banking services in some of the worlds most

dynamic markets.

Standard Chartered has a primary l isting on the London Stock Exchange and is a

constituent of the FTSE 100 Index. It had a market capitalization of approximately

£33 b il l ion as of 23 December 2011, the 13th-largest of any company with a primary

l isting on the London Stock Exchange.

• Qua l ity Assurance Supervisor, Sales Division (Unsecured lending)

Coordinated daily workflow, scheduled and allocated work to meet requirements and deadlines. Trained, coached and

supervised quality assurance executives in the completion of daily tasks. Facilitated problem resolution with clients,

customers, and program or field staff as needed. Educated direct sales representative on the set of security document

processes and procedure that pertains to quality loan applications. Kept a quality assurance activity sheet to record

applications returns made and number of applications checked. Issued a monthly report of report of returns and errors

made by direct sales representative. Oversees the daily, weekly and monthly reports of the department. Provided

training to over fifty new sales executives. Respond quickly to issues to create proper alerts for departments to be

informed of impact immediately. Administered all scheduling functions. Prepare for training seminars using

appropriate training aids, materials, and activities; including a variety of instructional techniques and formats. Updated

trainees and sales management on progress and deliver positive and constructive feedback.

GU I N NESS GHANA BREWER IES, Accra, Ghana- 2004-2005

Guinness Ghana Breweries (GGBL) is a Ghanaian brewery based in Kumasi. They

a re l isted on the stock index of the Ghana Stock Exchange, the GSE All-Share Index.

I t formed in 1991. In 1988 /89 another brand, this time non-alcoholic beverage,

M alta Guinness was introduced and that became an instant hit capturing almost

70% of that market.

• Amstel Malt Monitor, Vendor Relations Department

Provided support to over 56 domestic Vendor operations in region, which covered

parts of the greater Accra region. I coordinated the activities of the vendors.

Promote vendor relationship. Monitor vendor sales and marketing to ensure we are

been profitable. Recorded average weekly purchases and sales to aid in strategy

formulation. Recommended other vendors to the company to work with. Submitted

weekly reports on vendor activities in my area of operation.

Other previous roles included Sales Manager, Sales Executive, New Business

Development Executive, Details on request.

E D UCATIO N

Master of Business Administration- Supply Chain Management

Tennessee State University, Nashville, TN

Bachelor of Arts in Marketing, Marketing

Ghana Institute of Management and Public Administration, Accra, Ghana

P ROFESSIONAL D EVE LOP M E N T

First place winner-ISM Supply Chain Diversity Student Case Competition 2014 - San Francisco, CA

Oil and Gas Training- Shelley's Investments and Management Ltd - Accra, Ghana

Conflict of Interest Certificate by Standard Chartered Bank- Accra, Ghana

Living with HIV e-Learning Certificate by Standard Chartered Bank- Accra, Ghana

Anti-Money Laundering and Terrorist Financing Certificate by Standard Chartered Bank- Accra, Ghana

Health Safety & Environment Certificate by Standard Chartered Bank- Accra, Ghana

Basic Credit Management Training by Core Career Consult. Accra-Ghana

Security and Exchange Training by Ghana Stock Exchange - Accra, Ghana

T EC H N ICAL SK I L LS

S ix Sigma Green Belt (pending)

Six Sigma Black Belt (pending)

Point of Sale (2013)

Microsoft Office Suite (Word, Excel, PowerPoint, Access)

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