Rosemarie F. George, BSN, RN, CCM, WCC

**** ****** **** ****: 210-***-****

San Antonio, Texas, 78247 Fax: 210-***-****

Email: acpdch@r.postjobfree.com

Professional Summary

Motivating leader, effective manager, and expert clinician with experience in MedicalSurgical, Critical

Care, Outpatient Surgery, and Rehabilitation units, Long Term Care facilities, Home Health Care

organizations, and Case Management

Proficiently handles multiple complex responsibilities

Identifies challenge areas, evaluates solutions, and initiates programs; makes necessary adjustments as

needed to accomplish desired goals

Significantly reduces staff turnover, improves employee engagement scores, clinical, and financial

outcomes

Creates and maintains effective and positive professional relationships, developing rapport with

physicians, staff members, patients, and patient family members

Employment History

Director of Nursing 602 Babcock March, 2014 to

Morningside Ministries San Antonio, Texas March, 2015

Director of Clinical Services for a Non Profit Organization, with bed capacity of 180,

and average census of 160.

Coordinates, integrates and evaluates functions and activities of nursing services. Manages 190

employees.

Advises and assists Executive Director and Administrator in planning and developing administrative and

operational policies and procedures.

Analyzes and evaluates overall resident care programs.

Directs the preparation and monitoring of nursing services budget.

Determines staffing levels and monitors for adequacy in provision of quality residents care.

Assists in the implementation of Quality Assurance and Performance Improvement program.

Monitors the quality and type of care provided and resident outcome on all nursing units.

Director of Nursing 8501 Laurens Lane Feb, 2013 to

Regent Care Center San Antonio, Texas March, 2014

Oak well Farms

Oversees over all clinical services. Plans, organizes, develops, and evaluates nursing service operation,

as well as its programs and activities, in accordance with current rules, regulations, and guidelines that

govern the nursing care facilities.

Manage the facility and perform Administrator duties (facility was without an Administrator and Director

of Rehab).

Rosemarie F. George, BSN, RN, CCM, WCC

Maintain, and periodically update written policies and procedures that govern daytoday functions of the

nursing service department.

Develops, implements, and maintains an ongoing quality assurance program for the nursing

department.

Develops methods for coordination of nursing services with other resident services to ensure continuity

of residents total regimen of care.

Participates in facility survey made by authorized government agencies as necessary or as may be

directed.

Assist the Quality Assessment & Assurance Committee in developing and implementing appropriate

plans of action to correct identified deficiencies.

Assist the Discharge Planning Coordinator in developing, implementing and periodically updating written

procedures for the Discharge Planning Program.

Monitor the facilitys QA, QI, and survey reports.

Manages 120 plus nursing staff, 190 bed facility.

Responsible for hiring and recruiting of employees.

Determines the staffing needs of the nursing service department necessary to meet the total nursing

needs of the residents.

Assists the MDS Coordinators to ensure residents assessments are accurate and transmitted on a

timely basis.

Monitors and coordinates the Restorative Nursing Program.

Ensures that the facilitys Infection Control Policy and Procedure is implemented.

Administrator/DON/CM San Antonio, Texas Jan, 2012 to

Hannah Home Health Feb, 2013

Ensures quality of patient care in the home. Primary function is the overall administration of the clinical

departments.

Monitors appropriate staffing and productivity.

Coordinates care with the interdisciplinary team, patient/family and referring agency.

Directs and coordinates clinical departments and branches; assumes responsibility for continuity, quality,

and safety of services delivered in compliance with the State and Federal regulations.

Participates in activities relevant to professional services including development of qualifications and

assignment of agency personnel.

Supervises and provides direction to subordinates in an effort to ensure quality, compliance with Plan of

Care and assessment and reassessment of patients needs and continuity of services by appropriate

health care personnel.

Monitors QAPI Program and assures appropriate corrective measures are performed

Promotes compliance with all fiscal intermediaries and/or other third party payors, through education,

coaching, and other assistance as necessary.

Monitors systems and identifies problem areas.

Meets mandatory continuing education requirements of the agency/licensing board.

Promotes and educates employees regarding the concepts of infection control and universal precautions

in coordinating/performing patient care activities to prevent contamination and transmission of disease.

Uses effective interpersonal relations and communication skills, facilitates the use of these skills by

other team members to achieve desirable outcomes.

Director of Case Management/ Baptist Health System Jan, 2007 to

Senior Case Manager San Antonio, Texas April, 2012

Rosemarie F. George, BSN, RN, CCM, WCC

Provide services to all patient financial classes, inpatient and outpatient onsite services and medically

simple and complex diagnoses throughout the episode of care.

Assess and manage clients experiencing complex and specialty illnesses to ensure cost

effective and efficient utilization of health care services.

Conduct UR to include preadmission, concurrent, discharge using Interqual ISD.

Participate in revenue cycle, denial and appeal process.

Act as a client advocate, seeking and coordinating creative solutions to clients health care needs

without compromising quality of outcome.

Coordinate smooth and safe transition of care to meet each patients health care needs

through communication and collaboration with various disciplines.

Regional Nursing Consultant Ensign Group April 2010 to

Long Term Care Mission Viejo, CA Nov, 2011

Provided clinical resources to facility leadership team and clinical support.

Assisted the Director of Clinical Services in all mock surveys.

Supply Case Management training to all MDS Coordinators, DONs, Administrators, and Clinical

Resources

Contributed in formulating and implementing best practices in orientation.

Supported in developing and conducting inservice and educational training programs (including, but not

limited to CPR class, IV training, and RT training).

Appraised educational and quality improvement process and its outcomes.

Validated the trends of the QI on a monthly basis.

Transition Team Member of new building

Executed 100day clinical plan.

Maintained Ensign Clinical standards and carry out best practice and clinical systems.

Interim DNS for two facilities with desirable outcomes on annual surveys

o Zero deficiency on clinical and care areas.

Services across the continuum of care.

Staff/Charge Nurse San Antonio, Texas Feb 2000 to

Cardiac Units Jan, 2008

Baptist & Methodist Hospital

Administered nursing care to critically ill cardiac patients.

Aided the nurse manager with JACHO compliance chart audits and unitbased inservices.

Mentored graduate nurses and newly hired staff nurses.

Member of Employee Advisory and the Retention and Recruitment Committees

Restraint Reduction Trainer and Pain Management Resource Nurse

Director, Skilled Nursing Facility San Antonio, Texas 1998 to Feb 2000

NIX Hospital

Facilitated communication across all disciplines to ensure proper discharge planning

Ensure compliance with Texas Department of Health and Service Regulations.

o 22 bed hospital based Skilled Nursing Facility

Rosemarie. F. George, BSN, RN, CCM, WCC

Director of Nursing, Skilled Nursing Facility San Antonio, Texas 1996 to 1998

Living Centers of America

Corrected Texas Department of Human Services survey deficiencies 60 and 90 bed facilities.

Launched clinical systems.

Peer Review Committee Chairperson

Director, Skilled Nursing Facility San Antonio, Texas 1994 to 1995

and Rehabilitation Unit

Southwest General Hospital

Supervised the nursing preparation for the Commission on Accreditation of Rehabilitation Facility survey.

o 21 bed hospitalbased Skilled Nursing Facility and 25 bed Rehabilitation Unit

Director of Nursing Poteet, TX 1993 to 1994

Poteet Nursing Home

Constructed marketing and reimbursement process

o 45 bed Skilled Nursing Facility

Staff/Charge Nurse 1980 to 1993

Various nursing positions in hospitals, nursing homes, and home health agencies in Germany,

Louisiana, and Texas

Community Services, Professional Memberships, and Credentials

Provide CPR classes at schools and health care institutions as an American Heart Association CPR instructor.

Deliver free health and wellness screening and educational classes on college campuses, churches, and

commercial organizations.

Member American Nurses Association

Member Case Management Society

Member NADONA, THCA, AANAC

Certified Wound Care Nurse

Certified Case Manager

Advanced Cardiac Life Support and CPR instructor

Education

Far Eastern University Bachelor of Science in Nursing Manila, Philippines

Masters in Health Care Administration in progress

Contact this candidate