Staff Assistant

LEZIGA SIRALE POI

Houston, Texas 281-***-**** *******@*****.***

CASE WORKER

SUMMARY OF QUALIFICATIONS

• Substantial experience and outstanding skills in patient care with five years caring for aging, disabilities, dementia

and Alzheimer patients, and providing social services to patient and family, with continue assessments to monitor

patient condition

• Accustomed to working in fast-paced environments with the ability to think quickly and successfully handle

difficult clients

• Maintain and record all information for a pool of patients to ensure proper documentation and progress charting

• Excellent interpersonal skills, ability to work well with others, in both supervisory and support staff roles

EDUCATIONAL EXPERIENCES

DeVry University –Houston TX November 2011-September 2013

• Masters of Business Administration with concentration in Health Services Management

University of Houston Clear Lake - Houston, Texas August 2009-August 2011

• Bachelors of Science; Psychology

Houston Community College - Houston, Texas August 2005-May 2009

• Associate of Art; General Studies

PROFESSIONAL EXPERIENCES

Richmond State Supported Living Center, Richmond Texas October 2014-Present

Direct Staff Professional

• Responsible for the routine and emergency care, treatment and training for specified individuals with

developmental disabilities

• Observing and reporting client conditions and behaviors, Participates in delivering therapeutic and individualized

training per the client active treatment program, and documents client progress

• Assists in providing behavior intervention by following the recommended behavior intervention techniques to

ensure that persons served are protected from harm or injury due to abuse/neglect

• Ensures environment is free of safety hazards by correcting any hazards found and reporting them to the

supervisor.

• Observes persons served for signs and symptoms of disease, injury, reactions to medications, or other conditions

that warrant medical intervention

Brookdale Place at Willowbrook, Houston, Texas April 2013-August 2014

Social Services Coordinator

• Assists in developing preliminary and comprehensive social service needed assessments and plan of care for

residents, educate patient on the condition of their insurance policy, work with private and Medicare insurance

patients

• Interviews residents and families to obtain social history, perform MDS assessment to determine patient mental

status

• Interprets and relays the social, psychological, and emotional needs of the resident and family to the medical staff,

attending to physician, and other resident care team members, follow facility transfer and discharge policies and

procedures

• Provides consultation to members of the facility, community agencies, etc. in an effort to solve the needs and

problems of the residents through the development of social service programs

• Meets with administrative, medical and nursing staff, as well as other related departments in planning,

implementing, and assessing social service programs and activities, educate patient and arranged for discharges

process

• Assists in obtaining resources from community social, health and welfare agencies to meet the needs of the

residents

Brookdale Place at Meadows Place- Stafford, Texas March 2010 –April 2013

Certified Nurse Assistant/Staffing Coordinator

• Assists with analysis and identifications of patient issues to suggest and provide an appropriate plan of care

• Assists patients to ambulate, measure and records food and liquid intake and output

• Use verbal and non-verbal communication with resident, and report and record incidents

• Respects and abides by Resident Rights, maintains confidentiality in all things relating to residents

• Acts as a liaison for patient between nurses, doctor, family, staff, and community providers

• Monitor patient to ensure patients remain in assigned areas and aids or restrain patients to prevent injuries when

needed

• Ensured the accurate and timely flow of information by maintaining patients records and updates nurse on patient

status

• Coordinates 4-week staff schedule for the Nursing Departments, inputs schedule in automated scheduling system.

• Updates information in the computerized staffing/scheduling system on an ongoing basis. (i.e., adds new

employees, deletes employees, schedule changes).

Academy Sports and Outdoors– Katy, Texas August 2007-April 2009

Inventory Coordinator

• Performed routine inventory and price change, Compiles and maintain quality record of inventory

• Perform regular quality checks on all vendor supplies and maintain record of all receipts by validating all

inventories

• Monitor and validate all inventories, perform cycle count of all products and perform monthly short data checks

• Maintain accuracy of all merchandise counts and ensure authenticity of all information

• Maintain log of all records and update all requisitions to ensure efficient cost transfers

• Prepare spreadsheet for all shipments and maintain appropriate documents for all warehouse equipment

Houston Community College –Stafford, Texas September 2006-May 2007

Office Assistant

• Receive and managed incoming calls to the office, assisted with client relation, response to inquiries and provide

clerical support to staff and management

• Responsible for handling daily staff scheduling, record and prepare minutes of meetings

• Understanding of principles and practices of association, planning, records, management and general

administration

• Open and distribute incoming regular and electronic mail and other material and co-ordinate the flow of

information internally and with other departments and organization

CERTIFICATIONS

• CNA (Certified Nurse Assistant) /BLS Healthcare Provider

• Completed the TALA’s Manager/Director Certification

• PMAB (Prevention & Management of Aggressive Behavior)

• Completed the HAF’s Leasing 101 Course

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