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Operations, Office Manager, Training, Event Management, Leadership

Location:
Houston, TX
Posted:
April 26, 2015

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Resume:

J ose Avelar

**** ******* ** *******, ** *****

Cell: 713-***-**** Email: acpd33@r.postjobfree.com

Objective

Marine Veteran who possesses excellent managerial, operations, t raining, clerical and administrative

skills.

Summary

Accomplished Marine Veteran who is very well organized, team driven and goal oriented with high

a ttention to detail. Proven ability to lead, instruct, and supervise numerous personnel. Recognized for

excellent clerical, administrative and leadership skills. Combinations of many positions held have made

for a quick learner and asset to work for. Have worked in a fast paced environment for the last 10 years.

Key Qualifications

Leadership Training / Coaching

Operations Management Bilingual: English/ Spanish

Personnel Management Proficient in Microsoft: Word/ Excel/ Outlook/ PowerPoint

General Office Operations Employee Relations

Records Management Marketing

Compliance Customer Service

Recruiting Inventory Management

Experience

August 2014 – January 2015 R egional Business Development Manager Coverall

Houston, TX

• Developed and t rained Franchised Business Owners (FBO) in the delivery of the Coverall System

and assisted their growth into profitable business entities while upholding and delivering Coverall

b rand standards.

• Determined allocation of commercial cleaning customers to FBO’s and financial and brand

resources.

• Make commitments on behalf of Coverall regarding brand allocation and assist FBO’s with their

customer’s determinations.

• To formulate, affect, interpret, and implement operating practices.

• Responsible for t raining and developing of Operations personnel in customer service and the

Coverall System.

• Accurately maintained inventory and ordered over $100,000 in cleaning material and machinery.

November 2013 – July 2014 O ffice Manager Get W ireless Houston, TX

• Responsible for everyday office operations and managing personnel for 7 stores, 5 located in Texas

and 2 in Virginia.

• Assisting company owners with tasks and duties related to overall performance of stores in

relation to KPI’s.

• Assisted in smooth t ransition related to Cricket buy out from ATT.

• Sorted and distributed all mail. Ensured all bills are paid on time or setup on automatic bill pay.

• Responsible for supplying necessary i tems and basic IT to 7 stores.

• Implemented a new filing system that ensured accuracy when maintaining company and employee

f iles.

• Employee on boarding ranging from account set up to ensuring company rules and regulations are

u nderstood.

• Ensured all employee t raining was completed and compliance was adhered.

• Assisted in interviewing potential candidates for employment.

• Created detailed reports in Excel to show store and employee progression.

A pril 2012 - October 2013 M arketing and Public Affairs Manager US Marine Corps

A tlanta, GA

• Selected for superb leadership and people skills to provide a strategic marketing plan for Marine

Recruiting efforts in Georgia.

• In tegrated multiple programs to better advertise and market the image of the Marine Corps.

• Trained and assisted Recruiters in lead generation and prospecting efforts.

• Implemented a H igh School program to increase Marine Recruiter exposure to potential Marines.

November 2011- March 2012 I nterim Administrative Manager US Marine Corps

A tlanta, GA

• Selected for superb job mastery and leadership skills to serve as Administrative Manager due to

current Manager moving.

• Supervised office and maintained a high work tempo. Insured that the office remained proficient

w hile responsible for staff and identifying what to accomplish in a t imely and professional manner.

• Managed Service and Medical records of over 100 personnel.

• Supervised pay and career issues on a monthly basis.

• Identified t rouble areas and provided instruction based leadership in order to maintain high

p roficiency.

January 2010- October 2011 O perations Manager U S Marine Corps Atlanta, GA

• Managed, processed and screened information of over 1,000 potential Marines.

• Analyzed and created daily reports to demonstrate t rends in recruiting.

• Assisted in t racking of over 1,000 potential Mar ines and coordinated daily to ensure processing

was expedited and accurate.

• Constructed a more effective and organized filing system of over 1,500 packages with personal

i nformation.

• Thoroughly instructed and t rained in all Marine recruiting efforts and methods.

• Created Excel and PowerPoint reports to accurately depict recruiting efforts and milestones.

June 2006- November 2009 A dministrative and Awards Clerk U S Mar ine Corps Camp

Lejeune, NC

• Taught, implemented and created a system of awards processing that expedited the routing and

delivery of over 2,000 awards.

• Coordinated a highly detailed records Management filing system that expanded familiarity and

i ncreased productivity.

• Lead, mentored, supervised and ensured that staff had a r isk-free t r ial period when learning new

skills.

• Planned and coordinated t raining for staff.

• Ensured that all t imelines were met in accordance with rules and regulations.

Education and T raining

• U. S. Marine Corps Basic Training, Basic martial arts, basic military science, land navigation/

t actical operations, orienteering/ adventure. Mathematics for Marines, Fundamentals of

M athematics, Legal Administration Clerk, Legal Record Keeping, Leading Marines, Sergeants

D istance Education Program. English, Management, and Mi li tary Studies.

R ecognition

• Honored with one Navy and Marine Corps Achievement Medal for administrative and leadership

skills. Good Conduct Medal.



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