Manager Management
Resume:
Robert N. Hadaway
**** *** ** **** ? LEWISBURG, TENNESSEE 37091 ?
*************@*****.***
http://www.linkedin.com/pub/robert-hadaway/23/5ab/517
Information Technology Manager with more than 19 years industry leadership
experience managing multinational IT organizations including offshore and
outsourced resources. Expert in Mainframe and Client/Server IT environment
solutioning, as well as business operations, able to achieve financial and
strategic objectives in multibillion dollar enterprise environments. A
proponent and implementer of industry standard best practice methodologies,
able to motivate diverse groups of technology professionals to complete
large and complex projects on-time and under budget.
Areas of Expertise
Professional Leadership Vendor Relations Sarbanes Oxley
Program Management Contract Negotiations Identity Systems
Regulatory Standard ISO Project Management Strategic Operational
Compliance Solutions Vision
Select Accomplishments
Reduced competitive analysis time from 28 days of manual labor to 8 hours
of automated processing
Managed 90 day migration of support services application accounting for 80%
of Nissan's revenue generation
Directed upgrade of 14M lines of COBOL code, reducing 40 man year job to 3
year job with cost savings of $3.5M
Saved Nissan more than $15 million in potential fines and lost revenue, and
saved company from stock devaluation
Developed 5 major processes for managing infrastructure vendor engagement
at Nissan reducing project overruns by more than $1M annually
Produced, directed and edited Delta Airlines film which increased share
price $5 in 1 day and was used for IT recruitment
Professional Experience
MANAGER, IS Nov 2005 - Sep 2014
Nissan North America, Inc., Franklin, TN
As C-level project & support initiative interface, develop distributed
systems strategy for short/long term implementation, while managing vendor
solution engineering for distributed systems, and distributed systems
infrastructure delivery to application teams for system deployment
. Managed the deployment and maintenance of HP Cloud environment in the
Nissan Data Center.
. Managed the deployment and daily operations of NetApp enterprise
distributed file share solution.
. Managed deployment and daily operations of MS SharePoint 2013 enterprise
solution.
. Managed the deployment of all distributed systems for Nissan Americas in
Canada, United States, Mexico, and Brazil.
. Managed consolidation of environment from 1700 plus servers to 700
servers. 80% of environment virtualized on HP blades
. Manage the deployment of refreshed distributed environment while
migrating to new network core. Coordinated vendors and application
resources to minimize outage periods and business impact.
. Manage storage environments utilized for both structured and unstructured
data. Managed critical research to develop storage strategies and
components to be implemented based on long term storage requirements
. Manage strategic portfolio for enterprise application development and $12
million project portfolio, delivering multiple applications on-time and
under budget to avoid potential federal government fines of $1 million /
month
. Maintain regulatory compliance requirements, developing policy &
procedures to meet SOX/JSOX compliance based on IT controls, ultimately
delivering 135 required JSOX compliance solutions in 10 months based on
external audit findings
. Provide program management leadership for transitioning vendors for both
application and infrastructure support
. Managed team delivering $5.5M pricing application to Nissan Pricing
Management group, reducing competitive analysis time from 28 days to 8
hours, and allowing the company to realize pricing change benefits in
real time
. Managed 90-day application support services migration from IBM to Satyam,
Inc. involving Mainframe and distributed environment support, ultimately
saving $100M+ and boasting no reported incidents during final hand-off
. Managed expert team of 22 direct reports and 4 team leads supporting day
to day Vehicle Operation division operations
. Directed Hosted Systems vendor support migration from IBM to HP, a 2-year
program that was reduced to 22 weeks for reduced budget overruns and
savings of more than $80 million
. Migrated 500+ servers and 174 applications from IBM to HP facility,
providing enhanced support and guaranteed delivery of services for
improved capabilities and additional 20% cost savings
CEO Oct 2004 - Nov 2005
Identity Systems, Inc., American Fork, UT
. Directed IS Security company operations providing leading technology
value-added service solutions to diverse client base
. Created and executed organizational strategic vision
. Managed and negotiated vendor relations and contracts, including
providers of biometric product production
. Oversaw and enforced state, local and federal regulatory compliance
PRESIDENT/CEO Jan 2003 - Nov 2005
BII Solutions, Inc., Riverton, UT
. Provided integrated customer support IT solutions for large information
technology vendors
. Created and executed organizational and strategic vision
. Managed contract negotiations and execution
PROGRAM MANAGER Aug 2000 - Jan 2003
NextPage, Inc., Lehi, UT
. Oversaw multiple programs and project portfolios using a balanced
scorecard
. Used peer to peer technology to design and deliver award-winning website
for LexusNexus legal, providing legal works and case studies for mid-
sized law firms on a subscription and non-subscription basis
. Managed professional services that created and delivered a custom CRM
tool to NetApp Inc., providing full access to all documents relevant to
supporting Network Appliance customers
. Created application using XML tagging and indexing in a peer to peer
network with Word, Excel, email, CAD drawings, etc.
. Met and exceeded financial and strategic portfolio objectives
. Implemented comprehensive SDLC to reduce costs, identify & resolve
inefficiencies, and expand growth opportunities
. Applied risk management techniques that limited adverse outcomes and
provided enhanced capabilities
SENIOR SYSTEM ENGINEER Aug 1999 - Aug 2000
ENMAX, Inc., Ogden, UT
. Managed high-value IS projects, including analysis and review of US
Marine Corps primary Decision Support System (DSS)
. Implemented SDLC for reduced costs, improved scheduling, and
application/system quality objective achievement
. Demonstrated extensive understanding of ISO's standard Project Management
Body of Knowledge
PROJECT MANAGER Jun 1996 - Aug 1999
Delta Technologies, Inc., Atlanta, GA
. Managed on-time and under budget $13 million real time manage by
exception application system project for Delta Airlines Airport
Operations Department
. Became airline operation subject matter expert in less than 6 months in
order to lead Flight Status Monitor deployment project, which was
successfully completed in less than 6 months
. Reduced costs by $200,000 - $300,000 per year by reversing late departure
lost revenue
. Designed and architected gate Customer Information Display System,
providing real-time flight information and improved customer experience
. Produced, directed, edited, and performed voice over for a film depicting
technology advances at Delta Airlines, ultimately used in a Wall Street
presentation and effecting an increase of $5+ / share in one day
Education
University of Phoenix - Phoenix, Arizona
Doctoral Candidate - Management Information Systems Management and
Technology 2012
Master of Science - Management Information Systems Management 2006
Clayton State University - Morrow, Georgia
B.B.A. - Computer Information Systems 1995
CERTIFICATIONS
ITIL v3 2011 Revision 2012
Cobit 4.1 2012
Leadership & Management Roles 1986 - 2003
Peachtree Associates ? Gainor Medical ? Print Time, Co. ? U.S. Navy ?
William Woods University ? Brigham Young University
US Navy, Honorably Discharged
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