Customer Service Sales

Daniel Hallman

**** *. ******** **.

Phoenix, AZ 85085

602-***-**** *******@*****.***

EXECUTIVE PROFILE

Accomplished and self-motivated professional offering over 20 years

experience in warehousing, manufacturing, shipping & receiving, and

facility management. Possess strong commitment in optimizing warehouse

operations and improving the management of inventories. Excellent

organization, time management, and leadership skills with ability to work

well within a team environment or independently. Articulate and results-

oriented in leading diverse multi-functional project teams, and in

enhancing operational performance and profits through cost reduction

measures. Reputation for maintaining and improving facilities and

equipment at above-standard levels, ensuring smooth and continuous

operation.

Understand and ensure compliance with all applicable regulatory

requirements in health and safety. Technically astute with ability to

quickly adapt to new technologies/equipment/platforms. Demonstrated

capacity in establishing and maintaining strong rapport with management, co-

workers and customers.

Top of Form

Bottom of Form

~ Core Competencies ~

Warehouse Management ? Shipping & Receiving Duties ? Quality Control ?

Forklift Operation

Cost Containment & Reduction ? Inventory Management & Control Mechanisms

Picking, Packing & Sorting ? Freight Forwarding & Other Methods of Delivery

Electronic & Mechanical Troubleshooting ? Building / Facility Engineering &

Maintenance

Occupational Safety and Health Administration (OSHA) Compliance

Plumbing, Electrical, Carpentry, Painting & Other Miscellaneous Building

Repairs

PROFESSIONAL EXPERIENCE

[pic]

Warehouse Manager

Sept 2011 - Oct 2014

Al's Resins, Modesto, CA

. Managed overall warehouse operations and warehouse distribution

through the delegation of direct reports and compliance to established

regulations and protocols.

. Ensured accurate movement and storage of up to 70,000 to 90,000 pounds

of finished products per day.

. Purchased raw materials to include concentrated resins and scrap

materials and other supplies/parts as needed to efficiently run

operations.

. Maintained efficiency of equipment such as extruders, bag machines and

separators;

. Processed inbound and outbound shipping while researching various

freight companies for most efficient and cost-saving route.

. Worked to ensure accurate inventory levels, documentation of inventory

transactions, and budget monitoring on a monthly basis to meet company

goals.

. Collaborated with the sales department to deliver the best customer

service and maintain long-term relationships.

Warehouse Supervisor Feb 2006 - Jun 2011

Fortune Plastics, Phoenix, Arizona

. Managed overall plant operations and warehouse distribution through

the delegation of direct reports and compliance to established

regulations and protocols.

. Ensured accurate movement and storage of up to 40,000 to 60,000 pounds

of finished products per day.

. Purchased raw materials to include concentrated resins and scrap

materials and other supplies/parts as needed to efficiently run

operations.

. Maintained efficiency of equipment such as extruders, bag machines and

separators;

. Processed inbound and outbound shipping while researching various

freight companies for most efficient and cost-saving route.

. Worked to ensure accurate inventory levels, documentation of inventory

transactions, and budget monitoring on a monthly basis to meet company

goals.

. Collaborated with the sales department to deliver the best customer

service and maintain long-term relationships.

Technician Oct 2005 - Jan

2006

GDS Communications, Phoenix, Arizona

. Performed various installation, maintenance, and repair/service tasks

for cable, telephone or internet connection for the telecommunication

services.

. Related with customers and ensured delivery of quality customer

service and results; able to work independently and achieve targeted

performance results.

. Completed accurate paperwork for each job for submittal to company for

billing purposes.

Warehouse Supervisor Aug 2004 - Sept

2005

Gruber Industries, Phoenix, Arizona

. Delivered efficient day-to-day warehouse operations by supervising

employees in various divisions of the distribution center and

facilitating safety, inventory control, quality assurance, safety, and

human resources functions.

. Received inbound freight; recorded and placed inventory into the

system database; and maintained stock levels, reordering, as needed.

. Pulled out needed stock supply for assembly and shipping with focus on

time processing to reduce down time and increase production.

. Prepared sales orders for all outbound freight; provided

daily/weekly/monthly reports for payroll, safety and OSHA compliance;

and executed other related duties as required to facilitate smooth

warehouse operations.

Building Engineer Nov 2003 -

Aug 2004

Embassy Suites, Phoenix, Arizona

. Carried out maintenance, troubleshooting and repairing of all building

operating systems for the 300-bed hotel including, plumbing,

electrical, carpentry, HVAC, painting, cleaning and miscellaneous

building repair works.

. Worked with various departments to ensure that hotel rooms are ready

to accept current reservations, handling room repairs in a safe

manner.

. Maintained daily preventive maintenance logs and shift logs of

operation while performing other related duties as required.

Owner Mar 2003 - Oct

2003

Finishing Touch Carwash, Phoenix, Arizona

. Built and managed a new car wash concept known as the "waterless"

carwash in the Sunnyslope community, handling all facets of business

operations and marketing initiatives.

. Increased customer awareness by promoting the concept to local

residents and businesses through advertisements and one-to-one

appointments.

. Provided quality customer service to repeat customers for additional

car care while handling the administrative aspects of the business to

include daily deposits, payroll and payroll-related taxes.

OTHER RELEVANT EXPERIENCE:

Building Engineer Jul 2002 -

Feb 2003

Ensemble Real Estate Services, Phoenix, Arizona

Field Technician Jun 1999 - Apr

2002

CDI Telecom, Phoenix, Arizona

Electrician Nov 1997 - Dec

1998

Haskins Electric, Phoenix, Arizona

Warehouse Supervisor Feb 1983 - Sept

1997

Arizona Wholesale Supply Company, Phoenix, Arizona

TRAINING & RELEVANT SKILLS

[pic]

Certified Forklift Operator

Occupational Safety and Health Administration (OSHA) Training

Military Police Training School

Technical Skills: Microsoft Office Word, Outlook, Excel, Works

ADDITIONAL INFORMATION

[pic]

. Current Volunteer - Desert Mission Food Bank: Assist in warehouse,

assist customers through checkout; utilized the Desert Mission "Community

of Knowledge" database.

. Past work in the military for the U.S. Army: Military Police, and

Criminal Investigations Department, Field Wireman, Mechanic and Radio

Communications

Contact this candidate