Network Engineer

JOE JOHNSON

**** ******** ***** 770-***-****

Villa Rica, GA 30180 ***.*.*******@*****.***

PROFESSIONAL EXPERIENCE

Emory University 2001-Present

Network Engineer, Atlanta, GA

Network Engineer supporting the voice, data, and wireless networks for Emory University and Emory

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Healthcare.

Managed teams and efforts working for the development of key system processes and notifications

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seeking to provide improved services for all business and consumer functions of customer support.

Manage deployment, maintenance, and repair of equipment on the voice, data, and wireless networks.

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Provide business operations management specializing in device configuration, fiber management, cabling

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management, and equipment management.

2001-2010

Switch Technician, Atlanta, GA

Switch Technician supporting the Nortel SL-100 and Avaya voice systems for Emory University and

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Emory Healthcare. Provide business operations management specializing in device configuration, fiber

management, cabling and equipment management, and Nortel and Avaya equipment.

Managed installation and repair of voice circuits, to include: T-1’s, Fiber Optic Multiplexers, BRI lines,

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and other specialized circuits.

SPRINT 2001

Implementation Engineer, ION Network Management, Atlanta, GA

● Provided network configurations management linking CPE (customer premise equipment) to Sprint central offices.

● Managed services providing customer voice and data over ATM over integrated device.

● Provided frontline support for service implementation, device service assurance, and lifecycle management.

US ARMY 1997-2001

● Served with Headquarters Company 327th Signal Battalion; Assigned to the EMS (Electronic Maintenance Shop).

Repaired cables, replaced equipment in switching shelters, repaired LOS and SHF antennas, and managed ComSec

devices.

● SEN (Small Extension Node) Network Switching System Operator-Maintainer for GTE MSE voice solution, assigned

to Bravo Company 327th Signal Battalion. Deployed as a remote switch in outlying areas to support small groups of

soldiers voice needs. Provided preventive maintenance for switch and generators for soldier support

● NC (Node Center) Network Switching System Operator-Maintainer for GTE MSE voice solution, assigned to Bravo

Company 327th Signal Battalion. Deployed Node Center as a central office switch, employing remote switch sites and

connections to other node centers or central office type facilities. Tasked with monitoring links to sites, checking

network traffic, distributing ComSec, and maintenance of three switching shelters and two generators.

Education- GTE Electronic Switching, Enhanced Switch Operations, Fiber Optics- LAN and

OSP, Nortel Maintenance and Translations, Nortel VOIP Management, Avaya

Communications Manager, ITIL Version Foundation

Certifications – CCNA, CCDA, ITIL V3 Foundation

Vendor Equipment Specialties- Aruba, Avaya, Cisco, Brocade, and Infoblox

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