Customer Service High School

Kajonica S Hankins

***** ******* *** ****** *** F6

Athens, AL 35611

Phone: 256-***-****

E-mail: ***************@*****.***

Objective:

I am seeking any type of work. I am experienced in industrial work,

customer service and also quality control inspection.

Summary of Qualifications:

Highly motivated, Great people person. Especially skilled at factory work,

Fast learner, fair computer skills. Quality Control Experience.

Work Experience:

Tax Support Specialists

Intuit TurboTax Athens, AL (January 2015-Current)

Answer phones/chats and assist customers with tax related issues

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Help customers fix and issues with forms or the TurboTax software

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Assist in preparing taxes if needed

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Certified Tax Specialists

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Customer Service Agent

Advanced Telemarketing Athens, AL (Sep2014-Jan2015)

Answer phones and assist customers with problems

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Take orders and enter in information in a secure database

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Troubleshoot and support iPhone issues

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Process refunds and confirm shipping and billing addresses

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Quality Inspector

The Pic Group Athens, AL(May 2014 –August 2014)

Inspect car parts for error

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Follow 5s procedure to ensure quality

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Record data with Epic system

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Production

Lyons HR/Steelcase Athens, AL (July 2011 to March 2014)

Assemble office furniture

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Operate and maintain company machinery on a daily basis

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Organize customer service requests

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Shipping and receiving clerical work

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Cashier

Wal-mart Decatur, AL (May 2013 to August 2013)

Ensure customer service

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Operate and handle money and small machinery

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Quality Inspector/Production

Federal Mogul Athens, AL (May 2012-August 2012)

Overlook car parts for error

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Ran any machine if needed

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Stepped in for assembly line workers for breaks

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Education

High school diploma Athens High School Athens, AL

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