Customer Service Manager
Resume:
Hussain Ahmad
Brooklyn, NY *1235
*******@*****.***
Summary:
I am a motivated and knowledgeable individual with experience in the managerial field. I
possess a positive attitude with a safety conscious mind in whatever I do in my work. I follow
safety precautions and take my job very seriously.
Objectives:
I am seeking a fulfilling position in the managerial field in the food service industry. My skills
consist of:
• Assigned patrons to tables suitable for their needs and according to rotation.
• Assisted diners with obtaining food from buffet/serving table as needed.
• Assisted in maintaining preparation and service areas in a sanitary condition
• Checked temperatures of freezers, refrigerators, and heating equipment to ensure proper
functioning
• Cleaned and inspected galley equipment, kitchen appliances, and work areas
• Cleaned and organized eating, service, and kitchen areas
• Cleaned garbage cans with water or steam
• Trained kitchen staff on proper use of equipment, food handling, and portion sizing.
• Responsible for the production and plating of desserts.
• Managed food delivery for 200+ guests for special events and on a daily basis.
• Placed food trays over food warmers for immediate service
• Placed clean dishes, utensils, and cooking equipment in storage areas
• Prepared food items
• Stocked, organized, and cleaned kitchens and cooking utensils
• Stocked service stations with items such as ice, napkins, and straws
• Stored food in designated containers and storage areas to prevent spoilage
• Washed dishes, glassware, flatware, pots, and/or pans using dishwashers or by hand
• Weighed and measured ingredients
• Cleaned work areas, equipment, utensils, dishes, and silverware
Education:
GED from Sheepshead Bay High School in 2008.
Employment History:
• Masbia Soup Kitchen Network
January 26, 2013-April 12, 2015
Floor Manager Coordinator
I managed the floor and the workers, as well as deep cleaning and organizing stock. I took care
of the inventory and deliveries. I deep cleaned, organized, prepared meals for service.
• Stop 2 Deli and Grocery
February 2008-December 2012
Took care of lotto, front, inventory and stock.
• Four Seasons Mini Mar t Deli
January 2006 - January 2008
Took care of lotto, stock, and inventory.
Professional Skills:
• Strong leadership skills
• Ability to work in a fast paced environment
• Ability to provide excellent customer service
• Physically fit and able to lift heavy loads
• Willing to travel
• Able to start at 7am
• Able to work with little or no supervision
• Superb hand-eye coordination and high endurance levels.
Qualification & Certification:
Food Handler’s License obtained by the New York City Department of Health and Mental
Hygiene.
Contact this candidate