IT Management, DBA, Systems/Business Analyst

Karen Nicolai

**** **** **. *. ********, Florida 34221 Cell: 941-***-**** ********@********.**.***

Objective

To Secure an IT position that will provide support, maintenance and technical knowledge for a company to enhance the

maintenance and protection of enterprise environments. Interested in the following positions: IT Management,

Infrastructure Management (MCSE), Database Administrator (DBA), Systems Analyst, or Microsoft Instructional

Trainer (MCT). To ensure that both technical and functional designs meet the business requirements. To provide

disaster recovery of all mission critical data.

Profile

Motivated, personable business professional with college degree and extensive experience in IT Production

Enterprise Environments. Over 10+ years experience in IT Management positions. Developed Team building

material to improve overall departmental moral, which increased the output level of each staff member. Experience

with governmental budgetary systems.

Experience in Enterprise data management, data manipulation (mining and warehousing), in Microsoft SQL

Enterprise environment. Also experience in Oracle Enterprise data management environment. Obtained Microsoft

MCTS: SQL Server 2008 (Implementation and Maintenance) and MCITP: Database Administrator

certifications. Both certifications are active.

Experience with HP Blade racks, HP OA Blade enclosure interface, HP EVA 6100 & EVA 8400, HP P4500

(Lefthand Network). Experience in HP D2D StoreOnce Enterprise Backup system with HP MSL 4048 duel LTO5

tape drive system. Proficient in HP Data Protector Software that manages backup and restore jobs. Talent for

quickly mastering new & existing technology. Obtained Microsoft MCSE: Infrastructure and MCSA: Server

2012R2 Administration. Both certifications are active.

Obtained Microsoft Certified Teaching (MCT) certificate in March 2015. Have previous teaching experience in

computer classes. Certificate is active.

Flexible and versatile – able to maintain a sense of humor under pressure. Poised and competent with demonstrated

ability to resolve technical issues and still meet deadlines. Excellent team building skills.

Skills Summary

Database Administrator SKills

1. Installation and configuration of Microsoft SQL Enterprise editions to included: 2008, 2008 R2, and 2012.

2. EVA presentation to SQL Server for Data storage.

3. Installation of multiple instances running different MS SQL engines.

4. Automated routine database maintenance plans.

5. Developed and implemented Disaster Recover plans for offsite data storage.

6. SQL Select statements for reporting.

7. Selected by Bausch & Lomb Corp. as Project Leader for Enterprise data warehouse project

8. PowerBuilder/Oracle (Cognos) data mining

9. Microsoft Certifications include the following:

1. MCTS: SQL Server 2008 Implementation and Maintenance

2. MCITP: Database Administrator SQL Server 2008 & 2008 R2

IT and Networking Skills

1. HP EVA (Enterprise Virtual Arrays and SAN (Storage Area Network) experience

2. HP Blade server experience

3. HP D2D StoreOnce backup system (on site), with HP D2T MSL 4048 tape drive (off site)

4. HP Data Protector 7.0 backup software

Karen Nicolai

5. Installation and configuration of Microsoft Windows Server 2008R2 and Server 2012R2

6. Microsoft Windows Server 2008 Active Directory and Configuration skills. Setup and Maintenance of

OUs, Group Policies, User and Computer Objects through Active Directory Services

7. Configuring Network Connectivity with TCP/IP IP4 configurations, knowledge in IP6

8. Microsoft Certifications include the following:

1. MCSE: Windows Server 2012R2 Infrastructure

2. MCSA: Windows Server 2012R2

3. MCTS: Windows Server 2008 Active Directory & Configuration certification

4. MCIT: Windows Server 2008 Server Administrator certification

IT Management Skills

1. Manage and supervised several IT departments, with over 10+ years IT management experience

1. Supervised Help Desk, Programming and Network sections.

2. Developed team building and communication skills for IT teams to improve moral and increase overall

production output.

3. Developed cross training to provide coverage during employee absentee periods (either due to illness

or vacation days).

2. Managed departmental budgets, with experience in governmental budgetary systems

3. Performed analysis of existing Network resources to maintain compatibility and compliance to all licensing

and agreements.

4. Produced various management reports to executive management levels as per Corporate Standards.

Educator SKills

10. Experience in teaching at local technical trade school (Beginning Computers & Advance Computer classes)

11. Development of classroom curriculum, hands on labs and testing materials.

12. Configuring and preparing Lab Environments for student activities.

13. Scheduling and proctor monitoring of testing.

14. Grade recordkeeping, attendance and all other related reports required by Management levels.

15. Certified Microsoft Teaching instructor (MCT)

Employment History

August 2007 – Present

School District of Manatee County – Bradenton, Florida

215 Manatee Avenue West

Database Administrator / D2D Administrator

DBA: Setup and configured three (3) Enterprise SQL Servers (Internal & DMZ) running multiple

instances. Setup automated maintenance plans per instance, performed data migration from existing

standard SQL servers into Enterprise SQL server, and worked with 3rd party vendors on their specific

software applications when a SQL server was involved. Microsoft DB Administrator certified.

Knowledge/Ability/Skill in Microsoft SQL 2008, 2008R2, 2012 and SSMS (SQL Server Management

•

Studio)

Knowledge/Ability/Skill in performing Backup, Restore, log truncation, DB integrity checks, Indexing,

•

Shrinking (DB & Logs), creating Alerts & jobs, managing Agent Operators, configuring DB Mail

Knowledge/Ability/Skill in Windows SQL Enterprise Server 2008, 2008R2 & 2012

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6204 65th Ct. E. Palmetto, Florida 34221 Cell: 941-***-**** ********@********.**.***

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Karen Nicolai

Knowledge/Ability/Skill in Windows SQL Standard Server 2003, 2005, 2008, 2008R2, and 2012

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Knowledge/Ability/Skill in Resource Governor, managing Transactions, Locking and Blocking

•

Knowledge in Failover Clustering & Mirroring

•

IT/NETWORK: Setup and configure HP Blade servers. Perform firmware upgrades on Blade servers,

Blade Enclosures, Blade racks, and EVAs. EVA presentation to both Blade and Virtual servers. Assist

Network Systems Manager with Blade servers, VMware (Virtual) servers, EVAs, fibre network fabric,

replication to CO.

DR site. Monitor and troubleshoot server & network issues. Documentation of all district servers,

procedures and policies.

Knowledge/Ability/Skill in HP Blade servers and EVA.

•

Knowledge/Ability/Skill in Windows Server 2003, 2005, 2008/2008R2, 2012 & 2012R2

•

Knowledge/Ability/Skill in 2008 & 2012 Active Directory and configuration

•

Knowledge/Ability/Skill in SAN: drive presentation to SQL Enterprise servers.

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Knowledge/Ability/Skill to created base images for the different OS (XP, Win 7 32bit, Win 7 64bit) and

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hardware models

Knowledge/Ability/Skill to perform mass computer deployments (HP Deployment Server and Acronis Snap

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Deploy Server)

Knowledge/Ability/Skill to support optical scanners, touchscreens, and iPads

•

DISTRICT BACKUP SYSTEM: responsible for District backup system. HP D2D Storeonce with 40T

storage space. Configuration of internal libraries and cartridges of device. HP D2T LTO5 duel tape drive

for off site, long term storage. HP Data Protector Software which integrates between the D2D and D2T

units. Perform backups, restores, internal DB backups, provide management reports as requested, monitor

and troubleshoot any issues that arise.

Knowledge/Ability/Skill in HP D2D 4430 StoreOnce backup system with HP D2T MSL 4048 tape drive.

•

Knowledge/Ability/Skill in HP Data Protector Software & tape rotation scheduling.

•

July 2005 – August 2007

Lake Magdalene United Methodist Church – Tampa, Florida

2902 West Fletcher Avenue

Contracted Network Systems Analyst

Performed systems analysis of existing technology and provided recommendations for systems

improvements. Provided to senior management level Project Plans for system-wide upgrades to both server

and workstation platforms. Oversee project plans (Project Leader) from commencement to completion.

Acquired a new server and performed data migration from existing server to new Microsoft Server 2003 with

Active Directory services. Planned, configured and installed new desktop computers, achieving

standardization for workstations. Planned and implemented a tape backup rotation schedule. Provided plans

to senior management to convert current network infrastructure (from CAT5 to fiber) between buildings to

6204 65th Ct. E. Palmetto, Florida 34221 Cell: 941-***-**** ********@********.**.***

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Karen Nicolai

increase overall network performance. Provided technical documentation to senior management level upon

completion of contracted services

July 2002 – June 2005

2002 Mother has cancer with short term to live

2003 Settling mother’s estate

2004 – 2005 Sabbatical

June 2000 – June 2002

School District of Manatee County – Bradenton, Florida

215 Manatee Avenue West

Choice Program Technical Specialist

Performed systems & business analysis of existing technology and procedures and made recommendations

for improvement. Implemented district-wide software boundary zone mapping program to all school sites.

Provided layout and design (HTML/XML) for both Intranet and Internet websites for School Choice office.

Managed and supervised office staff position (four positions). Produced various SQL reports by utilizing data

mining & data warehouse techniques. Performed data imports and exports, in various formats, to other

outside agencies. Responsible for CHOICE grant funding and operating budget, and provided quarterly

reports and yearly application to State government. Performed daily SQL Select Statements to main IBM

database tables for extractions to data cubes (for reporting purposes). Created a Visual C++ program, which

was designed to track the CHOICE program applications from parents.

February 1999 – June 2000

Bausch & Lomb Corporation – Sarasota, Florida

2040 Whitfield Avenue

Systems/Business Analyst

Performed analysis of existing manufacturing technology and made recommendations for improvements.

Was Project Leader on 22 separate manufacturing improvement plans in a one year time period, and

recognized by management for achieving the most projects completed during that year. Made periodic

updates to plant operating policies to reflect all technological advances. Worked closely with both

programming and network staff to ensure completion of projects within the specified timeline and

budgetary constraints. Performed periodic code audits on all PowerBuilder/Oracle coding. Created an

Oracle Data Dictionary for staff utilization and documentation purposes. Assisted the network staff with

upgrades to existing network topology. Was selected by B&L Corporate main office as Project Leader on

International database warehouse project. Produced SDLC (Software Development Life Cycle) reports as

required by company standards. Completed ISO 9000 certified Internal Auditor course.

Performed SDLC documentation on 22 projects in a 12 month period.

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Selected by B&L Corp. headquarters as Project Leader on consolidating databases into one (International)

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database warehouse.

Completed ISO 9000 Internal Auditor course (certificate achieved) and performed programming code

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audits per company standards periodically.

Utilized Cognos data mining tool to extract information and produce reports from Oracle database.

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August 1998 – January 1999

6204 65th Ct. E. Palmetto, Florida 34221 Cell: 941-***-**** ********@********.**.***

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Karen Nicolai

Sarasota County Property Appraiser – Sarasota, Florida

2001 Adams Lane

Information Services Department Head

Managed and supervised the IS department of four positions. Managed IS departmental budget. Utilized

Microsoft Project Management software to track all major projects. Assisted programmers in MS Visual

Basic 5.0 and MS SQL 6.5 projects. Provided technical services to all computer system users for both

hardware and software issues. Novell Certified Administrator for Novel 4.x environment. Planned,

coordinated and implemented the following projects to completion:

Conversion from Token Ring to Ethernet 10/100/1000 topology

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Y2K compliance testing and replacement project

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Desktop conversion to 95 to 98 platform

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Implementation of two NT servers

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Implementation of new SQL Server and data migration from RISK server to SQL

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February 1994 – August 1998

Manatee County Health Department – Bradenton, Florida

410 6th Avenue East

Computer Programmer Analyst I

Managed and supervised the MIS department of five positions. Verified that all computer software and

hardware issues were being met and supported with an established priority system based on available

resources. Managed departmental budget. Performed analyses of existing file servers and network

infrastructure to ensure that compatibility and compliance on all licensing and agreements was within

acceptable parameters. Provided technical assistance to all network system users in regards to hardware and

software issues. Produced various reports to senior management by using SQL Select statements. Performed

backup, restore and re-indexing features to main database. Setup tape backup rotation cycle with offsite

storage. Provided programming services to all end users with the following languages:

• Open M/SQL

• dBase IV

• Dargal/JCL

• Visual M (MUMPS)

Education

1978 Manatee High School – Bradenton, Florida

High School Diploma

1985 State College of Florida

AA – General Education

References

Provided upon request, both business and personal.

6204 65th Ct. E. Palmetto, Florida 34221 Cell: 941-***-**** ********@********.**.***

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