Customer Service Supply Chain

Jose Carrasco

**** *. ****** ****** ******, CA **768 909-***-**** ****.**********@*****.***

Objective

Supply Chain professional with broad skill set looking to leverage experience and innate abilities to advance progressive

initiatives, continuously improve systems and provide exceptional service to customers, internal and external.

Profile

Eager, enthusiastic and personable supply chain professional with over ten years experience in all aspects of operations – from

shipping/receiving to scheduling, inventory to product transfer; with recent emphasis on production planning and scheduling

for medical device manufacturer. Equally as successful in discreet start up operations as well as large corporate environments.

Able to multi task in high pressure situations and have demonstrated ability to communicate effectively through all levels

within an organization. Quick learning and adaptable to any ERP/MRP system.

Creative and a critical thinker, with a congenial attitude. Effective with minimal supervision or within team structure. Builds

goal oriented teams that yield successful results. Demonstrated problem solving skills. Bilingual: English/Spanish.

Skills Summary

Master Scheduling ERP/MRP Warehousing/Mat’l Handling

Production Planning Product Transfer Shipping/Receiving

Inventory Management S&OP Demand

Metrics/Analytics Capacity Planning Management/Forecasting

Continuous Improvement E&O Analysis Microsoft Office (Word, Excel,

Customer Service Manufacturing Outlook, Powerpoint)

Professional Experience

material planner/production scheduler

Managed CNC shop with 21 machines using Syspro ERP and Crystal Reports to schedule and calculate

efficiency.

Managed and Scheduled the hours for the machinests for wheel rotors and pulleys wheels, the most

profitable products for the company

Master scheduling/production planning

Facilitate Sales & Operations Planning process to reconcile production, sales and inventory to Business Plan.

Create forecasting models for production and service channels to inform build plan.

Develop and maintain Master Production Schedule, regenerating MRP and build plans to support.

Conduct daily production meetings.

Generate Excess & Obsolete Analysis and facilitate meetings for reconciliations and action items.

Review daily production plan and redirect operations team based on shifting priorities.

Troubleshoot ERP/MRP system and maintain data files.

Warehousing/shipping/receiving/material handling

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Jose Carrasco

1745 W. Arroyo Avenue Pomona, CA 91768 909-***-**** ****.**********@*****.***

Previously certified forklift operator – standup and sit down, electric and propane.

Supervised all aspects of shipping/receiving department.

DOT/Hazmat trained and certified

Facilitate cycle counts and physical inventories.

Pull, kit and package orders for manufacturing or shipment.

Metrics/project management/Quality

Generate metrics and key performance indicators for management.

Implement Continuous Improvement Process for organization.

Faciliate monthly MRB and track production quality metrics

Employment History

PERFORMANCE MACHINE – La Palma, CA

Material Planner and Production Planner, 03/13 to 03/15

GenMark diagnostics – Carlsbad, CA

Production Planner, 4/02 to 03/03 Material Planner and Production Planner

hical financial – Pasadena, CA

Customer Service/Account Representative, 4/01 to 4/02

LA specialty – Los Angeles, CA

Shipping/Receiving Clerk, 4/00 to 4/01

JB specialty – City of Industry, CA

Shipping/Receiving Clerk, 4/99 to 4/00

kfc – Pomona, CA

Cashier & Receiving, 7/96 to 4/00

Education/Certifications

Pomona High School – Pomona, CA

Diploma, 1998

IATA Certified

International Air Transport Association

DOT/Hazmat

Department of Transportation, Hazardous Material Certification

Motorola six sigma

Trained and involved in various Green/Black Belt projects

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