Sales Manager

Wael Gouda

*** ********** **, *******, ** *****

*************@*****.*** Cell:917-***-****

Aspiring Branch Manager / Business Manager

~Recognition Winner~Exceptional Technical skills~Strong Financial Acumen

Dedicated ambitious business professional with excellent financial acumen

and solid record of achievements. Demonstrated success in financial

analysis, banking operations and compliance including AML, international

wire transfers and strictly following bank and government rules and

regulations. Heavily involved in marketing sectors, clients' retention and

clients base growth. Possess strong analytical skills and the ability to

support sustainable business operations/model through the analysis of key

performance indicators and trends. Proven ability to gain client's

confidence and trust, demonstrated ability to adapt to new systems,

technology, and business strategies. Extremely detail-oriented and skilled

in providing management with financial information such as forecasts,

budgets, financial documents analysis and sales metrics. Dedicated team

player who always strives to exceed expectations and goals. A quick learner

who is eager to combine his financial, technical, compliance and sales

/marketing expertise into a financial analyst position.

Core Competencies

. Analytical, Detail-Oriented

. Financial & Data Analysis

. Sales Forecasting

. Market Research Skills

. MS Office (Excel Expert)

. Financial Reporting

. Profit/Loss (P&L) Analysis

. Strategic Planning

. Education/Certifications

MBA, Business Management/Leadership, Dowling College, Long Island, NY,

Graduated: 5/2010

BS, Business Admin. /Management, New York City College of Technology, CUNY,

New York, NY, Graduated: 5/2003

Certified: Newsday Connect Google AdWords

Newsday Connect Business Training, 2013

AML Bank training and Int. money wiring certification

Over 2 years training on Bank's and government's financial rules and

regulating compliance

Career Profile

Certified Digital Media Specialist, Newsday Connect, Melville, NY

Newsday Connect is designed to increase a company's presence and deliver

more customers through an array of digital marketing services and

strategies.

Sort performance reports and digital analysis campaigns based on

geographical areas, traffic, budgets, money spent and quality score for

each campaign. Analyze competitor's digital work to drive successful

client campaigns and solutions. Assist in media strategy development to

provide integrated and comprehensive media plans. Select geo-targeted and

geo-modified keywords research and analysis. Collaborate in post-campaign

analysis and offer alternatives for future buys. Assist with account

reconciliation, negotiate rates and placements. Create presentations for

senior executives that include campaign reporting, market analysis and

optimization.

Key Accomplishments:

. Winner of Advertising "MVP" sales contest for highest revenue and most

new account signings in one week.

. Northeast Region recognition winner during first six months of hire

date for bringing in the most revenue and obtaining the highest

percentage to sales goals.

. Saved large accounts from leaving by researching and out-beating the

competition and through exceptional client relationship building.

. Work coincide with business with business intelligence to collect data

and monitor clients campaigns' results

. Effectively manage day-to-day operations, monitoring and optimization

of the Credit Union's social media communities.

Assistant Branch Manager, Citizens Bank (RBS), Lake Ronkonkoma, NY

11/2010-2/2013 Citizens is the

thirteenth largest retail bank holding company in the United States.

Headquartered in Providence, Rhode Island, Citizens delivers a broad range

of retail and commercial banking products and services.

Aided in the overall management of the branch including operations, sales,

service, and staffing with a primary focus on operations. Supervised six

tellers and ensured superior client service, maximizing cross-selling

opportunities. Prepared for internal audits in compliance with policies

and state regulations. Managed P & L statements, and tracked all branch

clients on Excel spreadsheets. Bank certification for Executed integrated

sales, service and relationship strategies resulting in 90% client

retention rate. Proactively garnered customer feedback in order to resolve

issues and retain client trust and loyalty. Key Accomplishments:

. Bank certification for international money wiring with global

implementation of AML systems

. Anti-Money laundering (AML, BSA, KYC) operations mitigations and

terrorist financing investigation skills

. Worked with underwriters scrutinizing financial data such as income

growth, client's credit reports, debts, equities, lTV and other

finance calculations to decide if loans will be lucrative and deliver

final decision to applicants

. Worked with large date to simplify it into simple terms and provided

the needed recommendations

. Complete loan applications, including credit analyses and summaries of

loan requests, and submit to loan committees for approval

. Managed 6 bankers on a daily basis including training, motivating and

directing

. Handled client complaints and customer issues with the utmost

professionalism and an agreeable solution for all

. Promoted the business by interacting with local chambers of commerce

and by creating a marketing plan to promote bank products.

. Create documentation and disposition of AML investigations related

international wires and accounts deposits

. Advise and manage investments of personal clients following FDIC

regulations

. Scored over 96% on branch quarterly and yearly audits while supporting

bank acquisition and operations efficiency

. Led branch to exceed 120% of goal and be on top tier of scorecard

performance during Manager's absence.

. "Wael is a highly driven individual and is always seeking ways to plan

and execute for increased performance." (Manager Performance Review,

2012)

Sales & Sales Analyst, New York Daily News, New York, NY

10/2007-11/2010 The Daily

News is an American newspaper based in Manhattan, NY. It is the fourth most

widely circulated daily newspaper in the United States.

Key Accomplishments:

Compiled and consolidated quarterly reporting detail that was submitted to

executive team. Coordinated financial reporting such as P&Ls, cost analysis

and revenue for each wholesale account. Developed and analyzed financial

spreadsheets to evaluate contribution margins, costs and operating margins.

Grew sales and identified niche markets that delivered above-average

returns by delivering a high level of client service, analyzed client's

monthly and quarterly sales data and resolved client disputes.

Prior work experience

Assistant Manager, Country Arts in Designs, Hempstead, NY

1/2001-9/2007

Significant Achievements:

. Managed a $2.5M client base with 10-13% annual sales return.

. Prepared, maintained and analyzed statistical performance and quality

data to identify trends and opportunities.

Technical Expertise/Professional Memberships

Technical MS Office, Excel (Expert), Pivot Tables, Math Formulas, IF

Statements, V Lookups, Sorting,

Forecasting and Annualization, SalesForce.com, SAP, MS

Word, PowerPoint, Google AdWords

Professional Memberships American Marketing Association, 2011 - Present

Business Society Member, Suffolk County, 2013 - Present

Long Island Business Chamber of Commerce, 2013 - Present

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