Customer Service Manager
Resume:
Greater Los
Angeles Area
CA *****
***.**********@*****.***
Valerie toni sandoval
OBJECTIVE To secure a position with a well-established organization with a stable environment that will lead
to a lasting relationship in the field of logistics. I enjoy challenges and seeking the opportunity to
learn and improve my skills.
ASSISTANT MANAGER – ROYAL TOUCH DOG GROOMING
PROFESSIONAL
ACHIEVEM Increases new customer base by 37%
ENTS
Customer retention rate by 45%
Branched off new business of Dog sitting (Sister Company)
CO-MANAGER LITTLE CEACARS PIZZA
Increased stores sales by 22%, In charge of promotion and advertising for that location
CUSTOMER SERVICE REP- ITEMP SERVICE
Top ten percent of commission within my first month at the company.
Knowledgeable in Import/ Export documentation, Freight Forwarding, Shipping and receiving
SKILLS
operations and overall warehouse operation. Microsoft office 2013 proficient, Typing/ Data
Entry efficient. Excellent phone skills and Customer Service.
WORK ASSTANT MANAGER, ROYAL TOUCH DOG GROOMING, PALM SPRINGS CA
HISTORY 1999 - 2001
ASSITANT MANAGER, LITTLE CECARS PIZZA, CATHEDRAL CITY CA
2000 - 2002
CO-MANAGER, LITTLE CECARS PIZZA, GLENDALE ARIZONA
2003
CUSTOMER SERVICE REP, ITEMP SERVICES, MESA ARIZONA
2010
CUSTOMER SERVICE REP, GLOBAL EDUCATION, PALM DESERT CA
2011
EDUCATION HIGH SCHOOL DIPLOMA, CHRISTOWN ACADEMY, PHOENIX AZ
COMUPTER USAGE AND APPLICATIONS LEVEL 1, RIO SALDO COLLEGE
TEMPE AZ
GRAPHIC ARTS, LEVEL 1, RIO SALDO COLLEGE, TEMPE AZ
TRANSPORTATION AND LOGISTICS TECHNOLOGHY, DIVERSIFIED
VOCATIONAL COLLEGE,
LOS ANGELES CA- CURRENTLY ENROLLED
MS. TERRY SILVERSTEIN
REFERENCES
TEACHER, DIVERSIFIED VOCATIONAL COLLEGE
(562) 310 - 0744
JESSICA LINARES
Tutor and Admin Clerk
(213) 454 - 2241
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