Medical Assistant Customer Service

Sharon Denise Smith

**** ******* **** ***** *******, Ga. 30317 C: 770-***-****

Seeking a position with the opportunity for growth and advancement as a

Medical Assistant/ Technologist working with, patients to expand my

knowledge as a Medical Professional.

Qualifications

Clinical: Recording & Taking vitals, EKG, Injection, Spirometry,

Urinalysis,

Venipuncture and Audiometer

Administrative: Filing, Faxing, Appointment Scheduling, Customer Service,

Patient Charting, Routine Administrative duties

Education

Medical Assistant Advanced Career Training Riverdale, GA

Certified Nursing Assistant Norwalk Community College Norwalk, CT

Associates in Sociology Morristown College Morristown, TN

High School Diploma Henry Grady High School Atlanta, GA

Certificates/Awards

CPR, First Aid, HIPPA, Presidents List, Perfect Attendance, Class Mentor

Employment

Clayton Country Public School- School Nurse- Current

-Check in & out Student

-Taking Temperatures

-First Aid - admitting medications

-Counseling Students

Emory Ophthalmic Assistant -2009-2010

-Check in & out Patients

-Giving Medications

-Verifying Insurance

-Scheduling Appointments & Follow Up

Advanced Laparoscopic Surgical: Front & Back Office Assistant March 05'-

May10'

-Taking patient's vital sign-

-Charting patients Chief complains

-Assisting with Removing staples, Draining of Pilonidal Cyst, Removal of

Skin Tags -Scheduling appointments & Follow ups & Posting Surgeries

American Hearing Center: Front Office Assistant Riverdale, GA March 2006

-Scheduling Appointments, Filing, Faxing, Patient Charting

-Entered Hearing Aids and Products received, and Entering Super Bill

payments

-Recording Daily Batch Header, Assist with Sign Language with Patients

Brook Pharmacy: Pharmacy Technician Danbury, CT 2000 - 2003

-Entered patient data, medication, cost and stock into inventory tracking

system

-Received and stored incoming supplies

-Assisted in preparing, dispensing and educating clients on medication

usage

-Operated cash register to compute bill, verified insurance and made calls

to doctors

Glen Hill Nursing Home: Certified Nurse Aide Danbury, CT 1998 - 2000

-Provided personal care such as bathing, grooming and dressing patients

-Served and collected food trays and fed patients requiring help

-Recorded temperature, blood pressure, pulse and respiration rates, food

and fluid consumption

Watts Janitorial Supply: Front Office Assistant Danbury, CT 1997 - 1999

-Supervised and trained 6 employees on company policies and procedures

-Processed and filled phone orders

-Operated cash register and input state bids into computer system

-Open and close store

New Milford Nursing Home: Certified Nurse Aid New Milford, CT 1996 - 1999

-Observed patients conditions, measuring and recording food and liquid

consumption, vital

-Signs and reported changes to professional staff

-Assisted patients with walking, exercising, and bedtime preparation

-Worked with staff to plan social events

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