Sales Associate Quality Assurance

ARREN MAY M. CARANDANG

#*** ***** ****, ****, ***, Laguna

Celphone No. 091********

Email Address: **************@*****.***

PERSONAL DATA

Nick Name: Arren

Birth Date: May 12, 1991

Age: 23 years old

Civil Status: Single

Language/Dialect: English and Tagalog

HIGHLIGHTS OF QUALIFICATION:

. Trained in a call center setup

. Handled calls (OUTBOUND/INBOUND)

. Trained for accent neutralization

. Reliable worker with the ability to quickly learn new concepts

and skills.

. Can create and maintain excellent relationships with customers.

. Can work effectively with co-workers to ensure individual and

department goals are met.

. Can work with customers through each and every step of the process.

. Strong productive knowledge along with the ability to keep track of

the changes in the details of the work continuously

. Good communication skills that allow responding to customer queries

. Strong self motivator with a driven goal oriented personality

. Possess positive attitude with a can-do attitude

SCHOLASTIC RECORDS

TERTIARY:

Colegio de San Juan de Letran- Calamba

Bucal, Calamba, Laguna

Bachelor of Science in Nursing

March 2011

SECONDARY:

Canossa Academy

Halang, Calamba City, Laguna

April 2007

WORKING EXPIRIENCE:

EAST AND WEST WNS

Sales Associate Technical/Universal Agent

June 2012 - August 2012 January 2013 - December 2014

SALESRAIN Microsourcing

Outbound Associate Chat and Email Support

August 2012 - October 2012 January 2014 - September 2014

VCUSTOMER Private Tutor

Quality Assurance Analyst 2011 - 2014

October2012 - December2012

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