Customer Service Assistant

Vicki Butler

**** ******** ****. ********, **

Email: ***********@*****.***

Cell: 347. 549. 7762

OBJECTIVE:

Diligent worker with years of experience in customer service looking to expand into a prominent career with your successful company.

Education:

Kean University

Union, NJ

William H. Maxwell V.H.S

Brooklyn, NY

WORK EXPERIENCE:

Cashier/ Customer Service Counter Rep, ShopRite

Brooklyn, NY- July 2014 – Present

Maintain a clean, neat, organized and safe work environment.

Greet all customers and provide them with prompt, courteous service and assistance.

Enter customer information into database for eligibility of Wake fern programs.

Must be knowledgeable in the various types of products carried in the store.

United Airline Dispatcher/Mobility Asst, Gateway Security

Newark, NJ July 2008- December 2014

Provide assistance for special needs/disabled United Airline passengers

Track and relay messages regarding the proper amount of transfers via wheelchairs

Use of Microsoft office programming (i.e. Word & Excel); Synchronization of system

Administrative Aid, Services for the Underserved

Cashier / Target

Brooklyn, NY May 2007- September 2007

Customer Check out via register

Well-Mannered customer interaction

Lab Assistant/ Assistant Secretary, Kean University-Laboratory

Union, NJ September 2005 – May 2007

Assisting Chairman with office duties

Filing and copying documents

Answering telephone calls and assisting students with lab computers

Cashier, Pathmark

Jersey City, NJ – August 2003 – September 2005

Customer Check Out via register

Well-Mannered customer interaction

Skills:

• Skilled in call center operations

• Multi line phone operation proficiency

• Exceptional workflow management

• Skills in Microsoft Word, Excel, Power Point, Access and Outlook computer software, 45 wpm

REFERENCES

References and additional information are available upon request.

Contact this candidate