Customer Service Data Entry

Maria Aguilera

**** ***** ****

San Antonio, TX 78227

E-mail: *****.**********@*****.***

CELL: 210-***-****

Objective: I seek a customer service position with a reputable company.

Summary of Qualifications:

• Maintain and support a safe and friendly workplace in accordance with company requirements

• Participate in training programs designed to motivate highly qualified technical personnel capable

of independent judgement and conformity to established standards

• Familiar with ACAD

• Over six years of Data Entry experience

• Excellent organizational and customer service skills

• Team player, yet able to work independently

• Strong attention to detail in wiring diagrams

• Type 30 words per minute, 10-key by touch

Experience:

Atento – Customer Service Rep, 12/2014 – Present, San Antonio, Tx

• Taking in bound calls.

• Assisting customers with airline tickets and hotel reservations.

Gore Design Completions – Data Entry/Wire Stamper, 5/2014 – 10/2014, San Antonio, TX

( Global Staffing )

• Used the appropriate designated work instructions to execute critical and routine tasks

• Assist production personnel in maintaining technical data files

• Work with research and development and production in the design and development of new

products.

• Compile drawing packages and create Master Drawing lists

• Completed aircraft window floor plan layouts to customer specifications and requirements

Gastroenterologists of San Antonio-Medical records, 11/2013-Present, San Antonio. Tx.

• Call patients to remind of doctor’s appointments

• Call doctor’s offices to obtain medical record on patients

• Obtaining medical records for 18 doctors

• Pay close attention to detail

• Order patients charts

• Scanning records into patients accounts

• The use of data entry for faxes and closing out patients charts

Datamark- Open and inspect mail/prep mail, 06/2012 – 11/2013, San Antonio, Tx. @ USAA

• Open and inspect mail

• Prep mail for payments

• Pay close attention to detail as there are different accounts that payments will be posted under

• Fed Ex is also delt with as far as payments

• Also use Data Entry for daily reports

Gore Design Completions – Data Entry/Wire Stamper, 12/2009 – 9/2011, San Antonio, TX

Global Staffing – Data Entry/Wire Stamper, 10/2008 – 12/2009 - San Antonio, TX

• Calculated and entered 5 aircraft wire lengths and wire numbers onto spreadsheets daily

• Wire weight reports for 5 aircraft daily

• Used the appropriate designated work instructions to execute critical and routine tasks

• Kept wire accountability reports for 5 aircraft

• Work with research and development and production in the design and development of new

products.

• Completed aircraft window floor plan layouts to customer specifications and requirements

• Assist production personnel in maintaining technical data files

• Assist the stock room during inventory

• Compile drawing packages and create Master Drawing lists

• End of month spread sheets for accounting

• Verify existing bulk hardware quantities listed on assembly drawings to the quantities shown in

the computer system (kitting parts)

Zee Manufacturing – Data Entry Clerk, 8/2005-10/2008, San Antonio, TX

• Processed incoming purchase orders

• Prepared shipment packets and labels for outgoing shipments

• Typed up bill of lading

Computer Skills:

Microsoft Outlook, Internet Explorer, Microsoft Word, WordPerfect, PowerPoint, Calc and Excel

Education:

Mansfield Business School – Certificate of Data Entry

GED – 1990

Language Skills:

Fluent in Spanish (Read, Write and Speak)

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