POOJA

acp8z5@r.postjobfree.com ***, *rd Floor, Munirka, New Delhi

097********

CAREER OBJECTIVES

Prove to be an important asset for a reputed organization, where I could utilize my skills and competencies to the utmost level. I intend to cultivate innovative skills and also enhance existent abilities with the right attitude and perseverance, I seek to propel the company, to reach new heights in all of its endeavors.

PROFESSIONAL SUMMARY

4+ years of experience in sales, marketing and customer relationship management.

Create productive ideas to achieve the business requirements.

Always ready to handle the challenges and passionate to achieve desired goals.

Good team player and team lead, descend as per the strategies and objectives.

Possess strong communication skills and easily identify the client requirement and knows the way to present solutions and services.

Understand sales development life cycle to full fill the present and future demands.

WORK EXPERIENCE

Working as Customer Relationship Manager cum Counselor in “School Genius Institute” Munirka, New Delhi from April 2014 – Till Date.

Responsibilities

Students and parents counseling.

Tele counseling team management.

Providing mentoring session to new enrolled students.

Manage the meetings for promotion, tie ups, scholarship program etc.

Arrange student workshops and seminars and deliver awareness campaign.

School visit program management.

Faculty management.

Worked as Floor Manager in “Reliance Communication Ltd” (Channel Partner) Ber Sarai, New Delhi from June 2013 – March 2014.

Worked as an Assistant Sales Manager in “Erath Infrastructure Ltd” Noida on contract from Dec’ 2012 – May 2013.

Worked as Admission Counselor in “Tuces Academy” Munirka, New Delhi from Jan’ 2012 – Nov’ 2012.

Worked as Event Manager in “V CARE” Sarita Vihar, New Delhi from July 2011 – Dec’ 2011.

Worked as Tele Caller then promoted as Team Leader in “Idea Cellular Ltd” (Channel Partner) Lajpat Nagar, New Delhi from June 2010 – May 2011.

EDUCATIONAL QUALIFICATION

10th passed from C.B.S.E Board Delhi 2008.

12th passed from C.B.S.E Board Delhi 2010.

B.A (Program) from Delhi University 2010 – 2013 (back paper result awaited).

TECHNICAL SKILLS

Basics of Computer with good Internet Proficiency.

Typing Speed – 25 P/M

OS: Windows 2000/XP/Vista/7/8

Package : MS Office 2007, 2010, 2013.

ACHIEVEMENTS

Re-organized calling in “Idea” to make it work better and got 2 times Best Tele Caller Award.

Come up with a new ideas that improved things in “Idea” and “Reliance” and got 3 times Best Team Management Award.

Scored 42/ 50 in IRDA Advisor Examination.

Got offers to become Business Associate in “Imperia Structures Ltd”, “Earth Infrastructures Ltd” & “Super Tech Ltd”.

Developed & implemented new procedures & innovative ideas.

Worked on special and critical projects in “School Genius Institute” and got best appreciation.

Increased revenue or sales for the company.

Contributed to good customer service and support.

PERSONAL DETAILS

Husband’s Name : Mr. Rahul Kumar

DOB : 20th Jan’ 1993

Nationality : Indian

Sex : Female

Marital Status : Married

Language Known : Hindi & English

Hobbies : Listening Songs & Net Surfing.

Date:

Place: New Delhi (Pooja)

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