CYNTHIA K.S. NASH

AREAS OF SPECIALIZATION:

Electronic Medical Record Management (EMR) – Ambulatory and Acute care/Inpatient

Credentialed - EPIC Ambulatory – KP/SCAL-2005 Certified – SCM 5.0 Orders and E-Mar – October 2011

Meaningful Use Decision Support – ZYNX Order sets and Electronic Medication reconciliation (Patient Safety)

CPOE Interfaces – Siemens (Soarian), EPIC (ICD10-2012), CERNER (Millennium), Eclipsys/Allscripts (SCM). With these vendors, I'd rate myself INTERMEDIATE. Across the board with CPOE (process and data flows) I'd rate myself EXPERT.

GAP Analysis and Facilitated Design Meetings and JAD sessions

QA testing end to end ICD-10 compliance – Cerner, EPIC 2012, IDX, 3M encoder; Allscripts Inpatient/Outpatient – Test Team Manager

Data Modeling and Protocols– includes clinical mapping for interfaces (HL7)

EXPERIENCE:

PatientKeeper Charge Capture (HCA) May 2015 -

Implementation Consultant

Implement PatientKeeper at HCA owned hospitals throughout the nation. Train physicians in posting the CPT codes and corresponding professional charges for maximum reimbursement.

New York Hospital, Queens, NY May 2014 – September 2014

ICD-10 I.T. Remediation – Clinical Analyst

Remediate Applications such as – Allscripts (SCM and SRM); e-Clinical Works; and myriad standalone applications, reports and processes used by the Queens hospital in collaboration with the NYP partnership. PSS (Patient Safety Scanner) – go-live support – nursing medication administration tracking and validation. (Interfaced to Allscripts EMR and Pharmacy.) –

Lott QA Group January 2014 – May 2014

ICD-10 Test Lead – consulting

Liaise and advise hospitals and clinics on ICD-10 compliance and readiness – via Lott QA tools and a testing platform. Claims are recoded and analyzed for revenue neutrality. New Mexico hospital used EPIC and Tennessee hospital used Allscripts SCM – Inpatient and Outpatiient.

April – 2014 - In TN I partnered with an analyst on the HIM side – she did the Coding/Operational review; I did the Technical/applications evaluation. We produced a combined report with a dashboard rating readiness.

Mount Sinai - Qualitest Group, Fairfield, CT August 2013 – December 2013

QA Test Team Manager – Mt Sinai

As the only member of the QA team with Health Care experience, designed and implemented segmented testing scenarios and cases for EPIC inpatient; EPIC ED; and EPIC Ambulatory. Adding to the complexity ADT and Registration were non-EPIC products, e.g. Cerner, IDX, and Keane Optimum. Specialties included Stork (mother/baby) and Beacon (Oncology)

In the case of orders/results from and to the EPIC EMR, I created independent test cases for Pharmacy, Lab, Radiology, and Pathology. I also executed those test cases with the subject matter experts at each ancillary.

I had 2 functional engineers and 4 automation engineers on the team.

DBA - Golden-Light Solutions, LLC January 2012 – August 2013

EMRX.com – Director of Health Care I.T., Washington, DC – Start-up

Product assessment and implementation planning – this effort was terminated after our report on the application.

Prepared templates for implementation and support of a cloud based EMR application (Certified M.U.) for physician offices

EMRX also offered loan guarantees against Meaningful Use funds for service to Medicare and Medicaid patients

Assisted in the conceptual design of ‘concierge clinics for CMS’

Children’s Hospital, Milwaukee, WI

Project Manager/Organizational Readiness

Assessed, composed and delivered current state evaluation of the organizational transformation effort

Deloitte staff led the EPIC Acute care/Inpatient configuration and implementation. (Replacing GE-Centricity)

Brookhaven Memorial/Inpatient, Patchogue, NY

Project Manager/Activation Team

Siemens Soarian 3.2 CPOE

Physician Order entry and clinical documentation management

Medication Reconciliation (MAK) and E-prescribing in E.D., Medicine, SICU, MICU/ICU

Wilkes-Barre Community (CHS-Commonwealth), Wilkes-Barre, PA

Siemens/Soarian – CPOE Project Manager

4 internal analysts and 3 consulting analyst

Developed scope; project plan and risk assessment for pilot and full hospital implementation

Modules included CPOE, MAK, and E-PRESCRIBING.

Managed QA testing, validation and Pilot go-live.

DBA - Golden-Light Solutions, LLC, New York City, Phoenix, AZ, Philadelphia, PA June 2010 – December 2011

CHW – Phoenix (Sub. to Dell-Perot) –

Zynx/Order Set management for the Meditech and Cerner environments for a client in the Arizona enabling Meaningful Use decision support attestation.

North Shore Long Island Jewish

Allscripts -SCM Acute care/Inpatient go-live

certified in SCM 5.0 Orders and Orders Management (eMAR included)

New York Presbyterian

Allscripts - SCM Acute care/Inpatient go-live

Certified in SCM 5.5 Orders and Orders Management (eMAR included)

Aria Health, PA

Meaningful Use Phase 1 Project Mgr.

New York Downtown Hospital, New York, NY

Orders Manager

Collaborate with the CMO and with the Physicians’ group:

Review and redesign of the Order Sets used in Eclipsys E7000 environment

In preparation to transition to SCM (Sunrise Clinical Manager – 5.5).

Consulted on Meaningful Use Phase 1 – Decision Support attestation met with evidence based order-sets

Researching new business venture November 2009 – April 2010

Long Beach Medical Center, Long Beach, NY April - October 2009

Senior Clinical Applications Project Manager

Implemented Emergency Room EMR EmpowER with active interface to Quickreg and Sunquest/Lab.

Created and managed work-plan and training schedule for the deployment of Keane EMR for the inpatient setting (200 bed hospital) in addition to finalizing interfaces with Ancillary applications in Lab, Radiology, and Pharmacy.

END to END Interface QA testing – Sunquest lab to Keane EMR reporting.

Plus confirmation of billing codes to Keane Accounting application.

Created and managed NYS grant monies allocated for EMR implementation

Relocated from Boston to New York November 2008 – April 2009

Partners/Mass. General Hospital, Boston, MA May - October 2008

Process PM

Contracted to produce:

Review analysis and construct VISIO workflow documentation in preparation for the implementation of an Acute Care application marketed by IMDSoft

Researched and documented the patient journey into the Acute Care (9 ICUs plus NICU and PICU) from a number of access points including Emergency Department and Surgery.

Researched and documented (VISIO) the considerations to be made as to how many databases were required in order to ready the Acute Care documentation for inclusion in the general EMR

Relocated to East – for family reasons January 2008 – April 2008

Zynx Health, Westwood, CA February 2007 - January 2008

Integration PM/BA

As a third party referential data base provider Zynx Products must interface with a variety of CPOE vendor products used by Client Hospitals.

Created and managed the implementation of repeatable processes in support of Integration.

Created functional specifications and the QA testing of the interfaces.

Liaised between Zynx Technical staff and myriad vendor partners.

The Vendor Partners included CPOE providers such as Siemens (Soarian), Meditech (MAGIC and Client Server), EPIC (Acute care/Inpatient), Cerner (Millennium) and Eclipsys (Sunrise Clinical Manager 5.0) (now Allscripts).

ACS Health Care, Southern CA June 2005 – June 2006

Credentialed in EPIC Ambulatory as a part of the Kaiser Southern CA, rollouts creating and revising workflows in partnership with clinic management. In addition, based on specialties, I submitted and monitored change and fix requests for Prelude, Cadence and CPOE modules.

FACULTY POSITION:

University of Phoenix, Pleasanton, CA March 2000 - July 2000

Taught Night Sessions – Adjunct Faculty

I taught five six-week sessions of IT related topics in this working adult education program. These were night sessions and were comprised of:

Undergraduate level –

‘Computers and Information Processing in Business’ – SDLC and development methods

‘Managing the Information Resource’ – Project Management

‘Technology and the Organization’ – defining business needs

Graduate level – ‘Strategic Planning for Information Technology’

1986-1996 – total years in Health Care I.T. with Kaiser Permanente in Northern CA

1996-1999 – IBM/GS – PeopleSoft and call center consulting

2000-2002 – P.M. at Kaiser Permanente Northern and Southern CA

2002-2004 – Peace Corps Volunteer – South Africa – HIV/AIDs capacity building.

2005 – present day - Health Care applications implementation and support – CA, TX, NY, PA, MA, AZ, CO, NM, TN

EDUCATION:

Master of Arts/Management w/Org. Change emphasis

BSBA

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