Human Resources Management
Resume:
ALFRED GAMBLE, M.S., PHR, SHRM-CP 757-***-****
ALFRED GAMBLE, M.S., PHR, SHRM-CP
**** ******* *** ***. ***********, VA. 22152
Phone: 757-***-****
E-Mail: acp02w@r.postjobfree.com
OBJECTIVE: Extensive background in Human Resources (HR) Generalist affairs, including experience in
employee recruitment and retention, staff development, mediation, conflict resolution, payroll
administration, HR records management, HR policies and legal compliance with city, state and
government regulations. Currently pursuing an M.S/MBA dual degree in Human Resources Management
at the University of Maryland University College (UMUC), expected graduation, May 2015.
EDUCATION
University of Maryland University College (UMUC) Adelphi/Largo, MD
Major: Master of Science (M.S.), Human Resources Management
Virginia Polytechnic Institute and State University (Virginia Tech) Blacksburg, VA
Major: Bachelor of Science (B.S.), Business Management
WORK EXPERIENCE
NATIONAL GEOGRAPHIC SOCIETY
Human Resources Generalist
November 2013-Present
Washington, DC
Provide HR support to the National Geographic Channel division, Standards & Practices division,
Television Ventures, and all financial divisions both corporate and administrative. Ensures
personnel management actions taken conform to the laws and regulations governing National
Geographic Society personnel and negotiated labor-management agreements. Develops and
implements a self-evaluation system to assess compliance and effectiveness; reviews results;
and takes appropriate correction action. Respond to required actions identified by outside
reviewers. Participate in special initiatives, studies and projects.
Provide position management advisory services in dealing with difficult, complex, and often
controversial position management issues. Offers authoritative advice and assistance to
supervisors and managers to help them achieve the most efficient, effective, and economical
usage of human resources in their divisions. Advises managers and supervisors on the full range
of human resource management which includes requirements, accessions, development,
sustainment, and separations.
Integrates the objectives and requirements of National Geographic Society human resource
management with allied and related programs which include but are not limited to finance and
budget, safety, security, staff judge advocate, Equal Employment Opportunity (EEO) complaints
and resolution, and mobilization planning. Initiates and maintain relations with local, state, and
education officials pertaining to recruitment activities and outplacement actions. Coordinates with
financial management in the development and execution of employment plans, pay, budget, and
the allocation of resources.
ALLEGIS GROUP SERVICES - UMUC
Talent Acquisition Specialist
May 2012-November 2013
Largo/Adelphi, MD
Served as the on-site recruiter providing consultative support for the Office of Financial Aid, Office
of the Registrar & Provost, Office of the Enrollment, Office of Advising, and Career Services.
Managed over 40 open requisitions for various departments; full cycle recruiting and onboarding;
successfully filled over 200 requisitions while onboarding nearly 150 near hires within the first 12
months.
ALFRED GAMBLE, M.S., PHR, SHRM-CP 757-***-****
Developed sourcing and recruitment strategies to identify skilled professionals for UMUC.
Managed client relationships through collaboration and communication. Provided retention
strategies to hiring managers for onboarding new hires.
Planned and performed studies and assisted managers and supervisors in identifying instances
of job dilution, supervisory layering, and other signs of poor position management.
Wrote a variety of materials to include items for reports of special studies and scripts for meetings
and presentations.
Maintained the applicant tracking systems utilizing Taleo and PeopleSoft; maintained resumes
and talent base in tracking system through screening and interviewing for best possible
candidates. Sourcing strategies used included social media, community and state employment
boards, Higher Education journals, job boards, and interest groups, data mining, key word and
Boolean searches.
HUMAN TOUCH HOME HEALTHCARE
Human Resources Manager
September 2011-March 2012
Washington, DC
Implemented and improved processes as it relate to HIPPA, state and government compliance
and policies; through auditing and employee outreach and communication, tracked and organized
employment data and utilized these metrics to keep office in compliance with accrediting body.
Led staffing and recruitment for internal and external (field/site employees) human capital needs;
recruited, screened, selected and oriented all new hires while implementing new onboarding and
application procedures to ensure smooth and timely stream of professionals and quick integration
into company.
Managed healthcare staffing and workforce management information system; maintained and
organized data, analyzed for accuracy, generated reports and other data metrics. Established and
maintained a positive working relationship with customers through personal motivation and
technical competence. Answered research requests and responded to taskings with the
appropriate sense of urgency and timeliness.
Provided comprehensive recruitment and placement services for assigned organizations. Was
responsible for assisting in the development and implementation of guidance, policy, and
procedures.
Received, reviewed, and analyzed recruitment requests and suppor ting documentation from
serviced organizations. Determined the best methods to fill positions whether through local
announcement, centralized recruitment activity, etc. and takes appropriate action.
Coded and reviewed all types of complex personnel actions. Performed pre-processing audits of
personnel action packages involving all types of personnel actions such as appointments,
promotions, reassignments, changes to lower grades, transfers, mass changes, pay adjustments,
etc.
Participated in special initiatives, studies and projects, and affirmative employment activities.
Participated in initiatives, studies, and projects such as self-assessment reviews, summer
employment recruitment programs, application of draft qualification standards, and out -sourcing
studies.
Performed a full range of staffing advisory services to locations serviced. Advises installation on
regulatory compliance, other program requirements, and recommends possible alternate
solutions to issues.
MAXIM HEALTHCARE SERVICES
Senior Recruiting Specialist
November 2009-September 2011
Washington, DC
Led a team of recruiters in staffing, recruiting, employee management, and payroll administration
for over 100 licensed and certified home healthcare professionals; revamped and implemented
new orientation policies, drafted and implemented new interview and screening procedures;
trained and led a team of junior recruiters to perform and meet company standards.
ALFRED GAMBLE, M.S., PHR, SHRM-CP 757-***-****
Recruited, staffed and managed external field staff in home the home healthcare setting; also
interviewed, oriented, and hired new employees while keeping up with demand from new clients;
negotiated and set new hire pay rates.
Administered payroll and tracked employee hours and overtime; scheduled workers based on
client requirements and skills matching; built relationships with funding sources, hospitals and
private insurance officials for purposes of billing and new business referral generation.
Tracked scheduling metrics, payroll and financial data, and compliance records for employees in
Infomax Healthcare tracking system used by company; generated reports and tracked weekly
progress in order to improve recruitment and build talent base for future fore casted workforce
needs; handled employee and client grievances; managed client/employee relations; tracked
quality of care and customer satisfaction visits via surveys.
FIRST VIRGINIA FINANCIAL
Teller/Financial Customer Service Representative
June 2008-November 2009
Suffolk, VA
Processed a variety of financial transactions accurately and efficiently in a fast-paced environment
while simultaneously introducing products and services that meet the customer’s needs and
encouraging customers to expand their relationship with the financial institution.
Processed loan and check cashing transactions with the use of phone, computer and reference
material. Provided exceptional service to customers. Created a connection and developed a rapport
with customers to provide outstanding, personalized service. Created a positive, respectful, friendly
environment among peers, superiors and customers.
Educated clients on simple transactions, such as self-service technologies. Explained, promoted,
and sold products and services such as loans, check cashing services, money orders, wire services
and pre-paid cards, using computerized information about customers to tailor recommendations.
Followed established policies, procedures and guidelines to protect both the client and the financial
institution.
CERTIFICATIONS
Graduate Certificate in Organizational Leadership and Management
University of Maryland University College (UMUC)
Professional in Human Resources Certification (PHR)
Human Resources Certification Institute (HRCI)
SHRM Certified Professional (SHRM-CP)
Society for Human Resources Management (SHRM)
HUMAN RESOURCES SKILLS
Employee Relations
Performance Management
Training & Development
Organizational Development
HR Policies & Procedures
HR Program/Project Management
Employment Law
Orientation & On-Boarding
Staff Recruitment & Retention
Grievance Resolution
Data Management
ALFRED GAMBLE, M.S., PHR, SHRM-CP 757-***-****
PeopleSoft
Financial/Banking Training
Payroll Administration
Customer Service Skills
AFFILIATIONS
Society for Human Resources Management (SHRM), Northern VA local chapter member
Christianburg, VA Community Center, Counselor/Mentor
Upward Bound of Virginia Technical College Transition Program, Advisor/Tutor
Virginia Tech Alumni Association, Capitol Region member
Kappa Alpha Psi, Fraternity, Incorporated, Vice Polemarch, 2006-2008
ALFRED GAMBLE, M.S., PHR, SHRM-CP 757-***-****
REFERENCES
John Petrov, SPHR, Vice President and Chief Human Resources Officer (UMUC)
Adelphi, MD
Erin Duran, Director (Allegis Group Services/UMUC)
Largo, MD
Donna Satterthwaite, Former Director (UMUC)
Washington, D.C.
Crystal Pringle, Manager (Allegis Group Services/UMUC)
Bowie, MD
Heather McDowell, Manager (Maxim Healthcare Services)
Washington, D.C.
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