Customer Service Manager

Anna Zabala

**** ***** ** - *******, ** ***** ***********@****.*** - 510-***-****

* 10 + years' experience in Administrative/General Office/Customer Service

* Proficient in Microsoft Office Suite, Internet, Outlook

* Project Management

* Able to work with minimal supervision.

* Very organized, goal orientated, and dependable

WORK EXPERIENCE

Part Sales Manager

AutoZone Inc - Oakland, CA - February 2014 to Present

Open store and get everything ready for daily store operations.

* Receives funds from customers, disburses funds, and records monetary transactions.

* Receives cash, checks and credit-card transactions.

* Counts money for audits, sweeps. Responsible for • Process, verifies, and handles returns and recyclables to DC.

* Back up driver/manager for commercial

Administrative/HR Assistant

Agio Group Paper Company - San Leandro, CA - March 2013 to November 2013

Answer inquiries and obtain information for general public.

* Greet Customers, Customer service, Answer Phones and Take Orders

* Filing, Faxing, Data Entry

* Payroll and Payments, and Restocking

* Prepare and ship orders for Customers on Daily basis

Administrative, General Office, Data Entry

Manpower - Oakland, CA - January 2010 to March 2013

EDUCATION

AAS in Business Communications/Computer Software

Heald Business College - Concord, CA

REFERENCES AVAILABLE UPON REQUEST

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