Customer Service Representative
Resume:
Grasiana G. Garza
CAREER SUMMARY:
Customer service representative with proven experience in training and quality management. Ability to manage and
motivate co-workers. Dependable, hard-working and recognized as an experience team leader with proven quality of
good customer services.
WORK EXPERIENCE:
Merit/Platinum Parking – Cashier, Book Keeping (March 2005 – Present)
• Greet and welcome all customers
• Handle all cash deposits at end of every night
• Maintained a clean and orderly cashier station every day
• Maintain financial records for the company
• Print payroll checks
• Balance bank accounts and issue expense accounts reimbursements
• Would prepare various financial, auditing, accounting and tax reports on a monthly and quarterly basis
Astro Inn Hotel – Front Desk Clerk (Jan. 2010 – Dec. 2013)
• Checking and checking out guests
• Verify all guest information they provided
• Coordinate where housekeeping and room service would go
• Maintain all records of guests and hotel
• Answer the telephone
• Resolve any customer complaints
Melrose – Customer Service Representative, Cashier (July 2004 – Dec. 2009)
• Greet all customers who walks in
• Make sure cashier station is clean
• Compute and record all transactions for the day
• Stock shelves and mark prices on shelves and items
Burke’s – Customer Service Representative, Cashier, Supervisor (August 2003 – July 2004)
• Stock inventory in designated areas
• Greet customers and provide them with any help
• Clean cashier station
• Handle all cash transaction
• Train co-workers in their various duties
Sears – Customer Service Representative (Jan. 2000 – April 2003)
• Greet all customers warmly
• Assist in sales with customers
• Resolve customer complaints
• Place or cancel orders
• Answer questions any customer has
Ampco Parking System – Cashier (Dec. 1999 – July 2005)
• Manage all cash transactions
• Maintain daily account of all transactions
• Interact with all customers
Grasiana G. Garza
Contact this candidate