Customer Service High School

Courtney Rivers

Bowmanville, ON

****************@*****.*** - 289-***-****

WORK EXPERIENCE

Customer Services Representative

Rent-A-Centre - Oshawa, ON - October 2014 to Present

Responsibilities

At this position is performed tasks such as completing inventory, cleaning and preparing the showroom,

organizing the back room, and receiving area, delivering merchandise such as appliances, bedroom and living

sets, receiving shipments and orders, making calls to customers and other companies etc.

Secretarial Assistant

Power Source Instruments - Whitby, ON - September 2014 to November 2014

Responsibilities

Some of my many tasks at Power Source Instruments are filing invoices, labelling shipments, and organizing

visa statements, ordering supplies, making and receiving phone calls, etc. This job uses excellent organization

skills as well as attention to detail, as well as great understanding about how a company works and what is

required to assist a business in succeeding.

Scanning Coordinator

TSC - Bowmanville, ON - May 2014 to August 2014

Responsibilities

As the scanning coordinator at TSC in Bowmanville, Ontario I was able to learn many of the skills needed

in all workplace settings. I was able to learn to work independently as well as in a team. Being able to help

customers swiftly and effectively with a great attitude. I acquired more computer skills working with the many

programs for printing labels. Working in a face paced environment and working well under pressure. I got along

with every coworker, respecting everyone. I believe this job experience taught me a lot and that I have a lot

to give towards any job that I am given.

Barista/Server

Coffee and Cakes - Bowmanville, ON - November 2012 to March 2014

Responsibilities

Coffee and cakes downtown Bowmanville was my work place a little over a year. From this experience

I have acquired excellent customer service, getting jobs done quickly and effectively, working fast pace,

and teamwork. Prepared and served specialty dishes at tables as required. Served customers to ensure

a pleasurable experience. Operated cash register, efficiently handled change. Acquired efficient cleaning/

organizing skills, time management skills, as well as teamwork skills. Was able to show my creative side by

working and learning how to bake, ice, and design cakes.

EDUCATION

High school

Clarington Central Secondary School - Bowmanville, ON

2009 to 2014

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